As a Sr. experienced member of the EDI services teams. worked closely with senior leadership members involved
in companywide initiatives ranging from optimization, IT Infrastructure planning, IT program and project
management.
Additional responsibilities included working on several corporate initiatives focusing on feasibility and
cost-effectiveness of managing enterprise support and legacy systems (in-house support) in comparison to
sourcing it to external entities.
These initiatives involved the development of business proposals and liaising with potential business partners and
recognized trading partners. Earlier roles within the company included proposing and managing IT infrastructure
initiatives at enterprise level including consolidation of IT systems.
Responsibilities:
• Establishes and maintains a liaison relationship with business partners and IT organization in order to provide
effective technical solutions.
• Conducted data gathering and analysis to understand ABSG business strategy requirements.
• Assessed client needs utilizing a structured requirements process (gathering, analyzing, documenting, and
managing changes) to assist in identifying business priorities and advice on options.
• Developed, writes, and communicates business requirements and functional specifications for the
implementation of business solutions.
• Assisted in the business process redesign and documentation as needed for new technology.
• Provided assistance in business case development (i.e., research, data collection).
• Provided develop user test cases and system integration testing and validates test results during testing.
• Executed test cases to ensure business requirements met the standards and quality of work.
• identified needs for technical assistance to help in problem resolution.
• Analyzed performance metrics to ensure customer satisfaction. Manages customers' expectations.
• A key member for developing & executing QA program/project road- map towards phased transition to IT
operation teams.
• Strong leadership skills, current responsibility includes close interaction with senior leadership and multi-
functional teams.
• Working closely with the OPS/Delivery teams to focus on EDI analytics for EDI Sterling Integrator platform.
