|Skilled IT Professional with over 5 years of experience providing technical assistance to business professionals in industries ranging from oil and gas to healthcare. Dedicated to exceeding quality standards and providing products and services of the highest caliber. Exceptional background in sorting through complex issues and conducting comparative analysis of multiple solutions. Advanced knowledge of networking standards, troubleshooting, security, and TCP/IP. Excellent multi-tasking skills with the ability to prioritize and perform a variety of concurrent tasks with minimal direction or supervision. Technical Overview Windows 2000/NT/XP/2003/7 MS Office, Project, Visio McAfee Endpoint Encryption(TM) Computrace, Remote Desktop, MS Live Meeting Service Desk Ticketing System AutoCAD, Solid Works, PRO/II, Aspen Basic Engineering, Aspen HYSYS®, ProMax and Engineering Software BlackBerry Enterprise Server Dell, Compaq, HP, Sound Cards, Video Cards, Air Cards, CD Writers, Switches, Routers, and Hubs Active Directory Configuration DNS / WINS / TCP/IP VPN Client Video Conferencing Technologies, VoIP|
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