Dynamic insurance professional bringing over ten years in the field of claims with an emphasis on quality. Focused, self-starter, adept, and experienced with leadership duties and enhancing business operating efficiency. Strong analytical, problem solving and collaboration skills in addition to technical proficiency and building customer relationships. Driven individual trained in all aspects of commercial and Medicare claims and contract interpretation. Employs high-level analytical skills in resolving claims to the satisfaction of all involved parties. Analytical thinker and innovative problem solver.
Received a Special Thanks and Recognition Award for creating the Corrected EOB process, auditing guidelines, and training materials.
Information Technology Cum Laude
Presidents Cup Academic Achievement Award
Computer Science Cum Laud
Marketing Management Cum Laud
auditing, billing, oral, contracts, Customer Care, PDP, documentation, Financial, Forms, government, Insurance, interpretation, inventory, listening, meetings, Mentor, policies, problem solving skills, problem-solving, quality, researching, Research, sales, supervisor, phone, written communication
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