Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Career Overview

Highly organized and efficient IT professional able to manage project goals independently, prioritize according to schedule, always aiming to customer satisfaction.

Primarily I am a Technology enthusiast, I feel personal satisfaction and motivation discussing and realizing innovative ideas. I am then able to clearly breakdown and share information with multicultural team to create synergy while working toward the common objective.

Italian native with full professional proficiency in English and Spanish gained living, studying and working in UK and Spain.

Very keen to intellectually join innovative teams to improve Industry standards and create wealth.

Areas of Expertise

  • Technical and Business requirement collection, formalization and fulfillment
  • Feasibility analysis and risk assessment
  • Process standardization and improvement
  • Software and product continuous improvement cycle for enhanced quality
  • Team leading
  • The application I am managing at department level was selected to become the Corporation Standard due to its quality standard and innovative concept idea
  • Tripled the number of people staffed on the project at the begninning and become the team leader
  • Devise and realized a big data analysis tool based on web technology
Work Experience
11/2013 to Current
Senior Business analyst and team leader Relx Group Bethesda, MD,

Analyst team leader for the leading company in the Cruise industry.

Since the beginning of my employ I assured timely completion of high value task for all the projects I was assigned to. I was then appointed to manage the release cycle of the ship tracking and data analysis software application. This is a very core and growing application for the whole company.

The main skills I employ for this job are:

  • Schedule the releases cycle based on objective priorities, assuring software quality and compliance with the starting requirement.
  • I interact with people of many different background, SW developers, energy efficiency expert, nautical and safety and creative people being able to collect requirement and ideas and then precisely instruct of the task to carry out.
  • During this work I have discovered many peculiarity of the maritime industry that fascinates me.
  • I was able to devise efficient data stream architecture from ship hardware to shore database and a custom web based Big Data analysis tool integrated with Microsoft power BI
2013 to 11/2013
Business Analyst for Fiat Group S.P.A Ipse Docet S.r.l City, STATE,

As an IT analyst for the supply quality department I was asked to assist on several different tasks aiming to integrate Fiat and Chrysler scrap management into an unique system.

To achieve this goal I had to analyse the details of Fiat scrap management policy interviewing to key user and ensure system compliance through technical research on the application database and algorithms.

The most important achievement while working on this project was the creation of an automatic access request page to enable international users on the platform.

06/2012 to 11/2012
Warehouse and lean process Manager Fratelli Rosati S.r.l City, STATE,

During my experience at Fratelli Rosati, the company was improving its manufacturing process to comply with WCM standards.

As a young Industrial Engineering I was asked to instruct more experienced employees with no academic background on the steps required to implement a successful lean manufacturing system to create a company culture based on just in time. To achieve this result the daily production plan was formalized in advance to help reducing wastes, reworks and immobilized capital in the warehouse.

I was able to run an extensive analysis of the goods stored in the warehouse and provide a monthly report useful to discount from taxable income loss due to obsolete material.

10/2011 to 05/2012
Restock manager and bar tender O’Neill’s, Mitchells & Butlers City, STATE,

During my post graduate experience as an English student in London I was hired in a very central London pub managed by an important company operating in the hospitality industry.

At first my duties included the usual bartended activities but thanks to my academic formation and skills on IT systems I was appointed to the restock activities and the maintenance of the stock level based on the seasonality.

02/2009 to 06/2009
Product marketing manager Rhiag S.p.a City, STATE,

During my stage at Riag s.p.a a very important played in italian aftermarket industry, I was hired in the the marketing department, and asked to manage a set of product for an annual income of 70k+, managing all the aspect of this kind of work including product reorder and new products launch.

During my period as Junior product manager, I ran extensive research on competitors product list to fill product catalogue gap being able to automatize this process improving precision and completion time.

02/2007 to 06/2007
Buyer jr. SEAT S.A City, STATE,

During my second year of bachelor degree in Barcelona, I was empolyed in a curricular internship as Buyer Junior in the metallic purchase department in Seat S.A.

There, I was able to assist in the supplier selection process including supplier evaluation and negotiation.

During this period of time I have created a database for all the product codes managed by the department.

Technical Skills
Html Good 15 Very frequently
Skill Highlights
  • Strong analytical skills
  • Web content management
  • Database servers
  • Local remoter systems support
  • Programming and design skills
  • Technical help desk experience
  • Modeling and simulation
  • Quality control
  • Process improvement
  • Test and Evaluation (T&E)
  • Programming
  • Writing use cases
  • Analytical problem solving
  • Cross-functional teamwork
  • SQL database
Education and Training
Expected in 2011
Master of Science: Industrial and process Engineering
Politecnico di Torino - Torino, Piemonte

Course subjects include: Logistic, finance, budgeting, production, product and process improvement, Quality assurance and continuous improvement, advanced IT systems, data analysis.

Prerequisites for this course were Advanced Microsoft office and MATLAB skills.

Thesis about: Renewable Thermal Energy, analysis of system solutions and production forecast in the Province of Turin.

Expected in 2009
Bachelor of Science: Master in Business
Universidad Internacional de Catalunya - Barcelona, Catalunya

Course subjects include: Logistic, product and process innovation, patents and trademarks, project management, entrepreneurship.

Thesis about: The Aftermarket sector in Italy.

Expected in 2009
Bachelor of Science: Industrial Engineering
Politecnico di Torino - Turin And Barcelona, Piedomont/Catalunya

Course subjects include: Math, computer science, factory layout, corporate finance, business administration, process design.

Thesis about: The Purchase department in SEAT S.A.


Italian : Native

English: Full professional proficiency

Spanish: Full professional proficiency

French: Basic

German: Basic


Alpine ski, sail boat, discover new country places and people, books, technology and nerdy stuff.


By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Politecnico di Torino
  • Universidad Internacional de Catalunya
  • Politecnico di Torino

Job Titles Held:

  • Senior Business analyst and team leader
  • Business Analyst for Fiat Group S.P.A
  • Warehouse and lean process Manager
  • Restock manager and bar tender
  • Product marketing manager
  • Buyer jr.


  • Master of Science
  • Bachelor of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: