senior analyst resume example with 4+ years of experience
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Experienced Network Engineer (CCNA & CCNP- Routing) with a successful track record of 4+ years in network management and troubleshooting for both ISP and enterprise customers.
Skilled in IP Routing and Switching configuration, implementation, and troubleshooting, with a strong ability to troubleshoot LAN/WAN networks, Expertise with Cisco Routers and Switches, as well as Meraki devices and monitoring and ticketing tools.
Routing Protocols: OSPF, EIGRP, BGP, ARP, DNS, DHCP,HSRP, VRRP. LAN Protocols: Spanning Tree Protocol (STP), VLAN Trunking, Inter-Vlan Routing. VTP, Ether-channel, multi-layer switching, VSS, VRF-Lite, GRE-Tunneling. Virtualization Technologies : VLAN, VRF, ARP, VRF, HTTP, FTP, TLS, NAT, PAT, IPSEC, SSL, DDOS, IP Spoofing, OSI Model. WAN Technologies: BGP, MPLS, SD-WAN, WAN accelerators. | Networking Tools: Infoblox Grid manager, Cisco Map, SevOne,ServiceNow. Cisco Routers: Cisco 2811, ASR 1K,ASR9K, 7206VXR. Cisco Switches: Cisco Catalyst 6509 in VSS, 3750 Stack -Switch, 6509, 6513, Cisco-4510 CAT Switch 6807-XL, 4510, CAT 9k |
- worked in Johnson & Johnson project and Worked over tickets, updated them with proper logs, and performed NOC L1 troubleshoot steps until the resolution.
- Worked on circuit related issues like circuit flap due to BGP neighbor bounce, T1 controller down, continuous CRC & input errors and open related ticket with ISP for further investigation or ask for an RFO.
- Involved In troubleshooting during P1 and P2 tickets assign to us for Network outage and joined bridge calls for the issue.
- Router disaster recovery from crashes and checking necessary logs for crash and verifying if hardware related issues on Modules, SUP-Engines and follow up with Cisco for RMA of the faulty.
- Troubleshooting all networking problems to ensure minimum downtime and maximum availability of network.
- Coordinated, raised complaints & tasks with various ISPs and regional technician teams.
- Participating in Reviews and Meetings and giving presentations on different topics related to domain and project.
- Participated in changes, scheduled power down and maintenance activities on call with field engineer.
- Worked in NOC (Network Operation Center) for Troubleshooting and manage network devices.
- Configuration of Cisco router 7200, 2900 &1900 series.
- Discovering & Monitoring of devices in NMS using CA tools for alert management .
- Worked for Bank of America Cisco Network operations Center.
- Monitoring the network devices (Core Router ,L3Swithces) for Cisco Bank of America project over CMSP Tool.
- Rectify and categories Network Issue according to their Severity.
- Resolving the issue as per agreed SLA.
- Creating the daily Report (nodes bandwidth utilization report, alarm summary report, Memory Statistics ,CPU statistics report,PMS report etc).
- Knowledge of networking and through understanding of TCP / IP & related protocols and networking routing concepts.
- Understanding of current networking systems including Routers, Switches, IP addressing and routing, switching.
- virtualization technologies like VLAN, VRF, ARP, HSRP, VRRP, VRF, DNS, DHCP, HTTP, FTP, TLS, NAT, PAT, IPSEC, SSL, DDOS, IP Spoofing, OSI Model.
- Worked on cases such as site isolation, router down, switch down, ATM down, latency issues, and any link down, and joined Bridge calls for P1 and P2 cases.
- Coordinated team having 40-45 members, communicated with customers and provide end to end solutions with quality services. preparation of reports(MS-EXCEL),installation and commissioning of the equipment and working on process to provide an effective and defined work process for team.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems, and analyzed project performance data to identify areas for improvement.
- Provided input and feedback on departmental initiatives, directives, and strategies to contribute to project success.
- Verified the quality of deliverables and conformance to specifications before submitting to clients.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked hours and expenses to keep projects on task and within budgetary parameters.
- Prepared meeting agendas and minutes for distribution and record-keeping, monitored project progress, identified risks, and took corrective action as needed.
- Created job files for each project and maintained current data in each file, keeping projects on schedule
- Prepared documents for site survey for the implementation of new projects.
Punjab Technical University - Patiala,
- CCNA
- CCNP-Routing
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Resume Overview
School Attended
- Punjab Technical University
Job Titles Held:
- Senior Analyst
- Analyst
- Project Coordinator
Degrees
- Bachelor of Science
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