Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Coordinated all department functions for team of up to 16 employees.
Planned and executed all aspects of branch training for a major company wide software roll out for 250+ employees.
Increased team compliance and productivity by 3% by developing encouraging and motivating contests and incentives.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Promoted to High Value Banker after 3 months of employment.
Successfully planned and executed corporate meetings, lunches and special events for groups of 250+ employees.
Developed and implemented company's first employee manual outlining all proper business procedures and office policies.Created strategies to develop and expand existing customer sales, resulting in a 6% increase in annual sales.
Conceptualized and launched multiple marketing campaigns, which led to an average ROI of 40%.
Recipient of multiple awards ceremony trips for being the top of my field.
Managed a portfolio of 300+ accounts, which generated $650k+ in revenue per monthly.Completed on average 80+ daily outbound calls generating new contracts and New leads.Wrote, proofed and edited sales proposals and correspondence.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.Addressed customer questions and concerns regarding products, prices and availability.Consistently secured new accounts, resulting in a 30% increase in year over year revenue.Researched and secured 300+ new accounts in the US in 2 years.Determined the cost and pricing of proposals and bids.Supervised 4 account managers.Worked closely with company executives to identify new business opportunities, securing vendors and engineers to implement Mobile Applications, website design and maintenance, Social Eco Systems, search engine optimization to marketing services already provided.Planned, created and delivered sales presentations to company Principles and decision makers.Delivered exceptional account service to strengthen customer loyalty.Negotiated details of contracts and payments and prepared sales contracts and order forms.
Designed electronic file systems and maintained electronic and paper files. Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Created PowerPoint presentations used for business development.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Properly routed agreements, contracts and invoices through the signature process.Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications.Performed extensive analytical calculations, including a complete audit of each mutual fund.Achieved proper compliance and accurate executive level reporting.Earned “Top Seller” for each consecutive quarters 2004-2009. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other departments and customer service representatives when needed.
Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart. Dispersed incoming mail and faximiles to correct recipients throughout the office.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development.Posted open positions on company and social media websites.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Planned travel arrangements for all executives and staff.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Posted open positions on company and social media websites. Acquired union labor from local NECA/IBEW chapter. Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Managed the day-to-day calendar for the company's VP of Sacramento Operations. Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Maintained and reserved the executive conference room calendar.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Renegotiated payment terms with dozens of suppliers.Verified details of transactions, including funds received and total account balances.Coded the general ledger and processed vendor invoice payments.Opened and assigned new client accounts.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Verified and logged in deadlines for responding to daily inquiries.Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.Provided support for VP of Sacramento Operations and sales team in managing operation work flow.Scheduled and confirmed appointments for entire management team.Standardized department filing system to increase efficiency.Improved communication efficiency as primary liaison between departments, clients and vendors.Developed more efficient filing systems and customer database protocols.Directly supported CEO in managing operation work flow. Handled all bid submissions through the California Department of General Services Procurement Division to assure bids were submitted complete, accurate, and within deadline both sealed and competitive. Assured that proper bonding was in place for each job bid.
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