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Segway Tour Guide Resume Example

Resume Score: 90%

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SEGWAY TOUR GUIDE
Summary

Bank teller who enjoys working in a customer focused work environment. Offers strong knowledge of banking products and service. Dependable and punctual with outstanding mathematical aptitude. Adept at processing customer transactions, counting money and maintaining a balanced cash drawer with a high level of accuracy. Trained in all aspects of opening and closing procedures.

Highlights
  • Exceptional customer service
  • Strong sense of banking ethics
  • Cash dispenser operation
  • Currency and coin counter
  • Safe and vault operation
  • Excellent communication skills
  • Team player
  • Organized
  • Strong work ethic
  • Strong work ethic
Accomplishments
  • Balanced daily cash drawers and vaults totaling an average of $6000.00-$200,000.00.
  • Answered telephone calls and responded to inquiries.
  • Fulfilled all supervisory duties when Store Manager was on vacation.
  • Greeted each customer with friendly eye contact.
  • Prepared checks itemizing total meal costs and sales taxes.
  • Packaged take-out foods and served food to customers.
  • Received and recorded patrons' dining reservations.

Experience
Gunstock Mountain Resort May 2014 to Current Segway Tour Guide
Tilton, NH
  • Segway Tours Guide teacher
  • to teach how to ride a 2 wheel battery powered machine
Gunstock Mountain Resort February 2006 to Current Ski Pro
Tilton, NH
  • Successfully improved student participation on the snow through intergration of creative role playing exercise
Franklin Savings Bank May 2008 to March 2014 Teller
Tilton, NH
  • Managed opening and closing times for the branch.
  • Processed sales referrals and promoted bank services and products, resulting in branch sales increase.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Processed cash withdrawals.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Examined checks for identification and endorsement.
  • Processed loan payments.
  • Maintained confidentiality of bank records and client information.
  • Directed specific questions to appropriate branch personnel.
  • Delivered prompt, accurate and excellent customer service.
CJ AVery's Casual Dinning February 2006 to September 2011 Hostess
Lakeport, NH
  • Greeted guests and sat them at tables or in waiting areas
  • Responded to resident or guest complaints regarding food or service
  • Set up banquet tables
  • Regularly checked on guests' satisfaction.
  • Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
  • Received frequent customer compliments for going above and beyond normal duties.
  • orders by phone,
  • Accepted payment from customers and made change as necessary.
  • Assisted diners with seating as needed
  • Prepared and served hot and cold beverages
  • Customer satisfaction.
  • Took orders from patrons for food or beverages
  • Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff
  • Communicated with customers regarding orders, comments, and complaints
  • Packaged take-out foods and served food to customers
  • Received and recorded patrons' dining reservations
Franklin Savings Bank May 2000 to July 2000 Teller
Tilton, NH
  • Managed opening and closing times for the branch.
  • Processed sales referrals and promoted bank services and products, resulting in branch sales increase.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Processed cash withdrawals.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Examined checks for identification and endorsement.
  • Processed loan payments.
  • Maintained confidentiality of bank records and client information.
  • Directed specific questions to appropriate branch personnel.
  • Delivered prompt, accurate and excellent customer service.
Citizens Bank November 1998 to May 2000 Advanced Teller
Tilton, NH
  • Managed opening and closing times for the branch.
  • Processed sales referrals and promoted bank services and products, resulting in branch sales increase.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Processed cash withdrawals.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Examined checks for identification and endorsement.
  • Processed loan payments.
  • Maintained confidentiality of bank records and client information.
  • Directed specific questions to appropriate branch personnel.
  • Delivered prompt, accurate and excellent customer service.
Education
Walter State Community College 1990 Associate of Science: Horticulture Morristown, Tenn, USA

Coursework in Accounting
Skills
  • Professional phone etiquette
  • Multi -line phone proficiency
  • Filing and data archiving
  • appointment setting
  • cash register familiarity
  • data entry
  • cash handling expertise
  • detail oriented
  • team player
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Resume Overview

Companies Worked For:

  • Gunstock Mountain Resort
  • Franklin Savings Bank
  • CJ AVery's Casual Dinning
  • Citizens Bank

School Attended

  • Walter State Community College

Job Titles Held:

  • Segway Tour Guide
  • Ski Pro
  • Teller
  • Hostess
  • Advanced Teller

Degrees

  • Associate of Science : Horticulture

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