Security Operations Center Operator resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
proficient with Microsoft Office
Strong verbal communication skills
Exceptional interpersonal skills
Active government security clearance
Ability to follow strict procedures, meet deadlines and maintain a strong work ethic
Unquestioned reliability to exercise discretion when needed
Detail oriented
Understanding office procedures
Work History
10/2015 to Current
Security Operations Center OperatorAllied Universal Security – Flushing, NY,
Maintain a centralized unit that deals with security issues on an organizational and technical level
Monitor cameras and alarms for sites within the United States
Call logging, data entry
Answering phones, radios, multi-channel communications
Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures.
Receive and respond to emergency and non-emergency calls from employees
Automated alarm monitoring
Maintain a government issued secret clearance.
04/2015 to Current
DispatcherAirco Air Conditioning – Fort Worth, TX,
Operate multi line telephone console system, alerting system, and TDD system for the deaf and hearing impaired
Translate information to the appropriate codes
Determine and assign the level of priority of the call and enter the data into the computer-aided dispatch system for radio dispatch purposes
Receive and respond to a variety of emergency and non-emergency services and events
Enter and modify information into local, state and national databases.
08/2011 to 02/2016
Security OfficerAspirus – Prentice, WI,
Secures premises and personnel by patrolling property; inspecting buildings, equipment, and access points
Reception area access control to a high traffic, high security premises
Maintains organization's stability and reputation by complying with legal requirements
Contributes to team effort by accomplishing related results as needed
Maintain a government issued secret clearance.
Education
Expected in Current
AA: Healthcare Administration Northern Essex Community College - Lawrence, MA GPA:
Expected in 2016
BA: Public Service Administration Southern New Hampshire University - Manchester, NH GPA: Public Service Administration
Expected in 2012-2015
AS: Liberal Arts and Sciences Middlesex Community College - Lowell, MA GPA: Liberal Arts and Sciences
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