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Security Operations Center Operator Resume Example

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SECURITY OPERATIONS CENTER OPERATOR
Professional Summary
Skills
  • proficient with Microsoft Office
  • Strong verbal communication skills
  • Exceptional interpersonal skills
  • Active government security clearance
  • Ability to follow strict procedures, meet deadlines and maintain a strong work ethic
  • Unquestioned reliability to exercise discretion when needed
  • Detail oriented
  • Understanding office procedures
Work History
Security Operations Center Operator11/2015 to Current
Company Name – City, State
  • Maintain a centralized unit that deals with security issues on an organizational and technical level Monitor cameras and alarms for sites within the United States Call logging, data entry Answering phones, radios, multi-channel communications Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures.
  • Receive and respond to emergency and non-emergency calls from employees Automated alarm monitoring Maintain a government issued secret clearance.

Dispatcher05/2015 to Current
Company Name – City, State
  • Operate multi line telephone console system, alerting system, and TDD system for the deaf and hearing impaired Translate information to the appropriate codes Determine and assign the level of priority of the call and enter the data into the computer-aided dispatch system for radio dispatch purposes Receive and respond to a variety of emergency and non-emergency services and events Enter and modify information into local, state and national databases.

Security Officer09/2011 to 03/2016
Company Name – City, State
  • Secures premises and personnel by patrolling property; inspecting buildings, equipment, and access points Reception area access control to a high traffic, high security premises Maintains organization's stability and reputation by complying with legal requirements Contributes to team effort by accomplishing related results as needed Maintain a government issued secret clearance.

Education
AA: Healthcare AdministrationCurrentNorthern Essex Community College- City, State
BA: Public Service Administration2016Southern New Hampshire University- City, StatePublic Service Administration
AS: Liberal Arts and Sciences2012-2015Middlesex Community College- City, StateLiberal Arts and Sciences
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Resume Overview

School Attended

  • Northern Essex Community College
  • Southern New Hampshire University
  • Middlesex Community College

Job Titles Held:

  • Security Operations Center Operator
  • Dispatcher
  • Security Officer

Degrees

  • AA : Healthcare Administration Current
    BA : Public Service Administration 2016
    AS : Liberal Arts and Sciences 2012-2015

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