Security Operations Center Operator resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • proficient with Microsoft Office
  • Strong verbal communication skills
  • Exceptional interpersonal skills
  • Active government security clearance
  • Ability to follow strict procedures, meet deadlines and maintain a strong work ethic
  • Unquestioned reliability to exercise discretion when needed
  • Detail oriented
  • Understanding office procedures
Work History
10/2015 to Current
Security Operations Center Operator Allied Universal Security Flushing, NY,
  • Maintain a centralized unit that deals with security issues on an organizational and technical level Monitor cameras and alarms for sites within the United States Call logging, data entry Answering phones, radios, multi-channel communications Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures.
  • Receive and respond to emergency and non-emergency calls from employees Automated alarm monitoring Maintain a government issued secret clearance.

04/2015 to Current
Dispatcher Airco Air Conditioning Fort Worth, TX,
  • Operate multi line telephone console system, alerting system, and TDD system for the deaf and hearing impaired Translate information to the appropriate codes Determine and assign the level of priority of the call and enter the data into the computer-aided dispatch system for radio dispatch purposes Receive and respond to a variety of emergency and non-emergency services and events Enter and modify information into local, state and national databases.

08/2011 to 02/2016
Security Officer Aspirus Prentice, WI,
  • Secures premises and personnel by patrolling property; inspecting buildings, equipment, and access points Reception area access control to a high traffic, high security premises Maintains organization's stability and reputation by complying with legal requirements Contributes to team effort by accomplishing related results as needed Maintain a government issued secret clearance.

Expected in Current
AA: Healthcare Administration
Northern Essex Community College - Lawrence, MA

Expected in 2016
BA: Public Service Administration
Southern New Hampshire University - Manchester, NH
Public Service Administration
Expected in 2012-2015
AS: Liberal Arts and Sciences
Middlesex Community College - Lowell, MA
Liberal Arts and Sciences

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Resume Overview

School Attended

  • Northern Essex Community College
  • Southern New Hampshire University
  • Middlesex Community College

Job Titles Held:

  • Security Operations Center Operator
  • Dispatcher
  • Security Officer


  • AA
  • BA
  • AS

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