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Security Officer/Supervisor Resume Example

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SECURITY OFFICER/SUPERVISOR
Professional Summary

Safety Officer securing facility staff and visitors. Demonstrated ability to learn new procedures and policies. Uses defensive tactics within strict guidelines. Experienced in emergency response, including evaluation procedures. Excellent listening and customer service skills. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Experienced in screening people, belongings and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. High-level Security Officer specializing in fraud prevention and asset protection. Primarily servicing government officials and heads of state.

Skills
  • Stationary surveillance
  • Dispatch
  • Surveillance
  • Background investigations
  • Theft prevention training
  • Electronic surveillance
  • Communication skills
Work History
02/2016 to 12/2019Security Officer/SupervisorBond Security | Buffalo, NY
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Reported suspicious activities and persons to law enforcement.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Authorized entrance papers and granted or denied entrance to building.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Monitored and authorized entrance and departure of 100 employees and visitors daily.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets.
  • Responded immediately in emergency situations, applying CPR and First Aid training.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Patrolled and monitored property areas via bicycle and company vehicle.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Checked identification of all persons entering and exiting facility.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
01/2013 to 02/2016Supervisor/Dispatcher Yrc Worldwide Inc. | Buffalo, NY
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Positioned as primary liaison to streamline operations of multiple lines of business within organization.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Provided supportive link between external customers and internal operations.
  • Worked with management team to implement proper division of responsibilities.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Identified individual employee's unique work styles and adapted management methods.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
01/2013 to 01/2016Floor Tech KALEIDA HEALTH | Buffalo, NY
  • Followed floor sketches and verified extra allowances for final fitting.
  • Installed hard surface flooring such as wood, LVP and tile.
  • Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Fastened metal treads across door openings or other divisions to secure carpet.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Organized materials, machinery and tools necessary to complete each job.
  • Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs.
  • Performed semi-skilled carpentry work such as subflooring repair and trim installation.
  • Took care to prepare work areas, use adhesives and resolve problems with installations.
Education
05/1997Bachelor of Science | Criminal JusticeSUNY Buffalo State, Buffalo, NY
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Resume Overview

Companies Worked For:

  • Bond Security
  • Yrc Worldwide Inc.
  • KALEIDA HEALTH

School Attended

  • SUNY Buffalo State

Job Titles Held:

  • Security Officer/Supervisor
  • Supervisor/Dispatcher
  • Floor Tech

Degrees

  • 05/1997 Bachelor of Science | Criminal Justice

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