I have over 15 years of combined customer service experience with most of that involving a transportation and security environment. I adapt well to new challenges and enjoy working with all types of people.
Computer knowledge (Email, Microsoft Applications, Web)
Exceptional communication skills
Fluent in Spanish (Speak, Read & Write)
First Aid and CPR Certified
Calm under pressure
J. Paul Getty TrustSecurity Officer/Driver | 1200 Getty Center Drive, Los Angeles CA 90049 | November 2010 - Current
Patrol all buildings in my assigned area and report any abnormal activity or unsecured locations.
When scheduled as a driver for the day, I pick up visitors in our shuttle van and drop them off at designated areas.
Assist with parking visitors, buses and shuttles throughout our site and parking structures.
Communicate all security patrols and pick ups of visitors on the radio.
Monitor and authorize entrance and departure of employees, delivery trucks and visitors.
UCLA - DeNeve Dining/Housing & Hospitality ServicesFood Service Worker | Los Angeles, CA | March 2008 - October 2010
Prepared daily food items and assisted in distributing meals in a timely manner.
Consistently provided professional service and assisted students with any inquiries.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
United Parcel ServicePre loader | Cerritos, CA | June 2001 - September 2009
Sorted cargo before loading and unloading.
Loaded and unloaded packages on and off trailers for shipment.
Helped maintain a clean working environment on the loading dock.
High School DiplomaBell Gardens High SchoolBell Gardens, CA | 1999
GEDRio Hondo College West Los Angeles CollegeWhittier Los Angeles, CA | 2012
Certificate received for 100 hours of volunteer tutoring at Suva Elementary
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