security officer resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Multitasking Abilities
Self-Motivated
Good Telephone Etiquette
Excellent Communication
Flexible and Adaptable
Decision-Making
Teambuilding
Active Listening
Analytical and Critical Thinking
Education
Delaware Valley Job CorpCallicoon, NY, Expected in 11/2013 ā āGed: - GPA:
Work History
Discovery Inc. - Security Officer Birmingham, MI, 04/2021 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Discovery Inc. - Security Officer New York, NY, 03/2020 - 04/2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Reported suspicious activities and persons to law enforcement.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Monitored employee activities, confirming compliance with security regulations.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Covanta Energy - Shift Supervisor Tampa, FL, 08/2018 - 09/2020
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Set overall vision and provided team leadership.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Applied security, safety and loss prevention strategies during shifts.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Trained new employees and delegated daily tasks and responsibilities.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
American Security, L.L.C. - Loss Prevention Officer Brooklyn Center, MN, 05/2014 - 05/2020
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise.
Headed safety and loss prevention programs by guiding staff.
Trained all new executives and asset protection personnel.
Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel by Action and Action.
Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
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