LiveCareer-Resume

security officer resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Skills
  • Screening Wands
  • Investigative Skills
  • Interior and Exterior Patrol
  • Crime Prevention Methods
  • Pattern Recognition
  • Emergency Response
  • Verbal and Written Communication
  • Employee and Visitor Screening
  • Attentive and Observant
  • Detailed Activity Logs
  • Detail-Oriented
  • Team Player
  • Security Regulation Enforcement
  • Fluent in (spanish)
Experience
Security Officer, 04/2018 to Current
Deckers Outdoor CorporationWhite Plains, NY,
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Store Manager, 11/2010 to 11/2019
Goodwill Of North GeorgiaPeachtree City, GA,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Guest Service Supervisor, 05/2007 to 04/2010
Drury HotelsColorado Springs, CO,
  • Created and managed effective strategies for optimizing guest experiences and promoting loyalty.
  • Created and managed effective strategies for optimizing guest experiences and promoting loyalty.
  • Delivered new hire and recurrent training to maximize team productivity and compliance with standards.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Published customer satisfaction results from feedback forms and correspondence.
Education and Training
International Business Economics: Business Administration And Management, Expected in 05/2013 to Computer Systems Institute - Gurnee - Gurnee, IL
GPA:
Associate of Science: Business Administration And Management, Expected in 05/1991 to Northwestern College - Bedford Park, IL
GPA:
Additional Information
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Languages
Spanish:
Native/ Bilingual
Negotiated:
Certifications
  • Customer Service Association
  • MOS - 2010
  • Notary Public License - 2020
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Resume Overview

School Attended

  • Computer Systems Institute - Gurnee
  • Northwestern College

Job Titles Held:

  • Security Officer
  • Store Manager
  • Guest Service Supervisor

Degrees

  • International Business Economics
  • Associate of Science

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