security officer resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Security Officer with over 3 years of experience in School and Bank environments, and even longer in customer service in general. Remains alert at all times and maintains excellent coverage of densely populated events. Thorough individual with strong critical thinking capabilities.

  • Familiarity with computers and quick to learn new prorams
  • Safety and Security
  • Conflict resolution techniques
  • Criminal Law Knowledge
  • CCTV Surveillance
  • Crime Prevention
  • Surveillance via patrol vehicle
Work History
Security Officer, 06/2021 - Current
Anderson Security Agency Ltd Gilbert, AZ,
  • Same duties and responsibilities, as my assigned post is the same location as it was for when I worked with Allied Universal.
  • When the contract changed hands from Allied Universal to Watchmen Protective, the university wanted to keep me working as part of their Security team. I also wanted to stay with the university.
Security Officer, 08/2018 - 05/2021
Anderson Security Agency Ltd Kingman, AZ,
  • Original post was at Jefferson Bank, then transferred to The University of the Incarnate Word, School of Optometry.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw premises, including entry and exit of up to 2-300 employees and visitors daily.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Completed full building and grounds patrols every 30-45 minutes to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Covid-19 screening for those who enter the building.
  • Escort clients to and from their vehicles
Pizza Delivery Driver, 08/2017 - 08/2018
Ten Two Twenty Pizza Barnesville, MN,
  • Served customers promptly by efficiently collecting and delivering as many as 6 orders per hour.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
  • Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Secured food to prevent loss and maintain freshness during transport.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift and completing all opening and closing duties to accomplish business goals and objectives.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Protected company's assets by maintaining organized, safe and clean work areas and complying with safety and security standards at all times.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Customer Service Representative, 11/2016 - 08/2017
C.H. Robinson Worldwide, Inc. Rockford, IL,
  • Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
  • Collected soiled linens and clothing and pretreated stains.
  • Worked both at the front desk helping customers with drop-offs and pick-ups of their clothing/linens/drapes.
  • Organized clothing/linens/drapes for customer pick-up.
  • General cleaning of the store (bathrooms, vacuuming the store, etc.)
Associate Of Applied Arts: Criminal Justice, Expected in 06/2020
Northwest Vista College - San Antonio, TX
Status -
  • AA - Criminal Justice
  • Licensed Level 3 Security Officer - August 2018 - Present

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Resume Overview

School Attended

  • Northwest Vista College

Job Titles Held:

  • Security Officer
  • Security Officer
  • Pizza Delivery Driver
  • Customer Service Representative


  • Associate Of Applied Arts

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