Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Over 3 years of investigative experience in conducting investigations, field interviews, and preparing detailed reports and correspondence. Over 4 years of experience in providing quality customer service, resolving customer complaints, performing conflict resolution, maintaining accurate records, and evaluating records and reports for accuracy and quality. Trained and experienced in evidence identification and preservation. Experienced in obtaining credible and reliable information from victims and witnesses. Experienced in interpreting and enforcing laws, regulations, and policies. Experienced in conducting in-depth research and gathering information from multiple sources. Trained and experienced in interviewing and questioning techniques.
Highlights
Typing 35 WPM
Spreadsheet Software (Microsoft Excel)
Email Software (Microsoft Outlook)
Internet Browser (Internet Explorer, Safari, Firefox)
Peripheral Devices (Printers, Scanners, Copiers, Digital Senders, Fax, etc.)
Presentation Software (Microsoft PowerPoint)
Utility Software (Virus, File Compression, etc.)
Word Processing Software (Microsoft Word)
Investigative skills
Criminal law knowledge
Interior and exterior patrol
Shift work experience
First Aid and CPR certified
Report writing
Crime prevention methods
Observant
High level of integrity
Accomplishments
Seminole State College Deans list 2010, 2015
Experience
06/2012 to 09/2015Security OfficerCaesars Entertainment Corporation | Biloxi, MS,
Conduct day and night security operations, routine foot and vehicle patrols, and static security operations in order to deter and prevent criminal activity, trespassing, violence, property damage, larceny, and vandalism of property, and to ensure the safety and security of personnel and property.
Perform interviews of victims and witnesses of security concerns and criminal activity.
Conduct preliminary investigations of security concerns, criminal activity, trespassing, violence, property damage, larceny, and vandalism.
Perform inspections of property for maintenance emergencies.
Identify and preserve evidence for law enforcement collection as necessary.
Respond to criminal activity, security concerns and maintenance emergencies.
Maintain detailed daily activity records, incident reports, and maintenance emergencies.
Observe, record, and report suspicious and unauthorized personnel and activity to law enforcement or emergency services as necessary.
Ensure officer safety by following appropriate safety protocols, policies, and regulations.
Provided escort services for personnel as necessary.
Monitor the integrity of property boundaries.
Perform lock and security checks.
Administer first aid as necessary.
Answered alarms and investigated disturbances.Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Investigated calls and complaints involving fire, theft, accident and hazard reports.
Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
11/2010 to 07/2012Delivery ExpertTen Two Twenty Pizza | Mantador, ND,
Provided quality customer service, informational services, and call services to customers and guests.
Received and processed business transactions by cash, check, credit card, and automatic debit.
Assisted with daily in-store operations.
Delivered a range of food products and related promotional articles.
Maintained detailed and accurate records of vehicle mileage, fuel consumption, deliveries, and designated routes.
Ensured the compliance of personnel safety and safe food preparation policies and procedures by all employees.
Prepared food products by following prescribed recipes and product directions.
Education
Expected in November 2015A.S | Criminal Justice TechnologySeminole State College, Sanford, FLGPA:
Criminal Justice Technology
Law Enforcement and Justice Administration coursework
Criminal Law, Criminology and Penology coursework
Expected in December 2014Homeland Security Specialist Certificate | Homeland SecuritySeminole State College, Sanford, FLGPA:
Homeland Security Specialist Certificate
Expected in May 2015Homeland Security Certificate | Homeland SecuritySeminole State College, Sanford, FLGPA:
Homeland Security Certificate
Expected in Criminal Justice Technology Specialist Certificate | S2 Safety & Intelligence Institute, Sanford Orlando, FLGPA:
Security Officer Training class D Certificate
Expected in June 2010High School Diploma | General StudiesTimber Creek H.S., Orlando, FLGPA:
General Studies
Expected in April 2013 | Emergency Management Institute, , GPA: National Response Framework, U.S. Department of Homeland Security
Expected in April 2013CPR Basic Life Support for Healthcare Providers (AHA), Winter Park Tech | Emergency Management Institute, Winter Park, FLGPA: Planning for the Needs of Children in Disasters, U.S. Department of Homeland Security
Expected in Infection Control, Winter Park Tech, Winter Park, FL, October 2009
* Domestic Violence, Winter Park Tech, Winter Park, FL, October 2009
* HIV and AIDS, Winter Park Tech, Winter Park, FL, October 2009 | , , GPA:
Skills
Basic, CPR, credit, Criminal Justice, customer service, debit, Email, emergency services, Fax, first aid, Infection Control, Internet Explorer, law enforcement, law enforcement, Life Support, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, personnel, Copiers, policies, Printers, protocols, quality, safety, Scanners, Spreadsheet, Typing 35 WPM, Vehicle inspection, Word Processing, articles
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CPR Basic Life Support for Healthcare Providers (AHA), Winter Park Tech
Infection Control, Winter Park Tech, Winter Park, FL, October 2009
* Domestic Violence, Winter Park Tech, Winter Park, FL, October 2009
* HIV and AIDS, Winter Park Tech, Winter Park, FL, October 2009
