Quality-oriented professional with 7+ years of experience and a proven knowledge of customer communications, conflict resolution, and customer needs assessment. Aiming to leverage my skills to successfully fill the Customer Service role at your company. Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Goal-oriented worker with outstanding knowledge of customer needs. Proven history of increasing productivity and customer satisfaction with great phone skills and interpersonal talents. Committed to best-in-class customer service and maintaining professionalism. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate systems.
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