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Security Officer Resume Example

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SECURITY OFFICER
Professional Summary

Competent Security Officer with 13 years of experience in a campus environments. Remains alert at all times and maintains excellent coverage of densely populated events. Quick and agile individual with strong critical thinking capabilities.

Skills
  • Stationary surveillance
  • Conflict resolution techniques
  • Dispatch
  • Theft Prevention Training
  • CCTV Surveillance
  • Safety and Security
  • Surveillance
  • Communication skills
  • Security Guard License
Work History
Security Officer12/2014 to Current
Allied Universal Security Services – Kamuela, HI
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Provided top-notch protection for traveling public by conducting tests for explosives residue.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Conducted hourly patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of 200[ employees and visitors daily.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded emergencies.
  • Reported suspicious activities and persons to law enforcement.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Moved throughout facility and among customers to remain aware of any developing security situations.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Permitted entry with escort for approved persons into secure locations.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Guided periodic property safety inspections and oversaw remedial action to identified potential hazards
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Sales Associate02/2014 to 03/2017
Foodland Supermarket Inc. – Kamuela, HI
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Engaged with customers to effectively build rapport and lasting relationships.The
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Flight Attendant03/2000 to 05/2003
Delta Airlines – New York, NY
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
  • Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.
  • Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
  • Reassured and comforted passengers during turbulent flights and unavoidable delays.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Relayed updates and information to passengers after confirming key details with pilot and [Job Title].
  • Explained use of safety equipment, including seatbelts and oxygen masks and delivered in-depth safety presentations to passengers.
  • Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Demonstrated proper use of safety equipment, including seatbelts to inform and educate passengers prior to takeoff.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
Associate of Science: Farm And Ranch Management01/2014University of Hawaii At Hilo- Hilo, HI
  • Majored in Organic Farming[
  • Awarded Governor's Award.[
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Resume Overview

Companies Worked For:

  • Allied Universal Security Services
  • Foodland Supermarket Inc.
  • Delta Airlines

School Attended

  • University of Hawaii At Hilo

Job Titles Held:

  • Security Officer
  • Sales Associate
  • Flight Attendant

Degrees

  • Associate of Science : Farm And Ranch Management 01/2014

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