I am an individual who strives to continuously learn and better my skills in the workplace setting. A very punctual, hardworking, passionate and trustworthy individual who never hesitates to grasp new experiences and learning opportunities. I can effectively communicate ideas and can easily take direction from others when required. I can work efficiently under pressure and am able prioritize on my tasks. I speak fluently in two different languages: English and Punjabi, which can be an asset when working in a multicultural society.
· Communication · Crisis management · Tactical communication · Situational awareness · Coordination · Judgment and Decision-Making · Customer Service · Ability to Work in a Team | · Communication Skills · Ability to Multitask · Adaptability · Ability to Work Under Pressure · Quick Learner · Effective Time Management · Physical Combat · Report Writing |
· Care and control of persons detained under the authority of the IRPA at the British Columbia Immigration Holding Centre (BCIHC)
· Management and provision of the safe and secure transportation of detainees and their personal effects to and from the BCIHC and other locations.
· Escorting detainees through the process that culminates in their departure from Canada, typically from VIA or land port of entry.
· Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
· Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
· Supervised inmates during all activities and transfers to monitor compliance.
· Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
· Authored incident reports for management on violations and discrepancies.
· Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
· Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
· Arranged library visits, work assignments, family visits and counseling appointments for clients.
· Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
· Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
· Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
· Monitored and authorized entrance and departure of 100+ employees and visitors daily.
· Monitored central alarm systems for fire, intrusion and duress alarms and responded drills and emergencies weekly.
· Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
· Assembling, sealing, scanning, and loading parcels in order to ensure that each one is safely delivered to its destination in time.
· Load and unload packages from delivery vehicles
· Lift and move heavy weights between destinations
· Carry out work in accordance with company policies and guidelines
· Sort cargo according to instructions provided as required
· Work quickly and efficiently while adhering to safety standards
· Ensure packages are not damaged throughout the process
· Communicate effectively with relevant personnel.
• Served orders to customers at windows, counters, and tables
• Prepared and served beverages such as coffee, tea, and specialty drinks
• Prepared and served sandwiches, bagels, donuts, salads, and various menu items
• Communicating with customers, employees and other individuals to answer questions, explain information, take orders, address any complaints
• Processing transactions, refunds and exchanges for customers
• Stocking, receiving and ordering of merchandise
• Monitoring/maintain department cleaning and organization of displays
• Effectively storing and organizing delivered products into the freezer and cooler
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