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Security Officer Resume Example

Resume Score: 80%

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AA
SECURITY OFFICER
Professional Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.

Results-oriented Graduate Assistant successful at teaching classes, mentoring students, and contributing to research. Methodical professional with an analytical approach. Passionate about English Literature.

Successful Writing Tutor recognized for excellence in helping students achieve writing goals and develop confidence. Adept at helping students with compositions and essay writing projects. Dependable and hardworking with expertise in English Literature.

Work History
Security First - Security OfficerEl Cajon , CA 09/2019 - Current
  • Performed much of the similar duties to my previous work
  • Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests
  • Fielded customer complaints and notified managers
  • Acted as the first point of contact for visiting clients and customers
  • Cultivated positive guest relations by managing information and orchestrating excellent aid
  • Answered customer questions and pointed individuals in right directions to meet current desires
Allied Universal Security Services - Security OfficerSan Diego, CA12/2016 - 09/2019
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to over 10 emergencies weekly
  • Authorized entrance papers and granted or denied entrance to building
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises
  • Reported suspicious activities and persons to law enforcement
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets
  • Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide
  • Reported irregularities such as fire and safety hazards to maintenance
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
  • Identified violators and escorted departing personnel to guard against theft of property
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
  • Contacted law enforcement in case of unauthorized persons, documents and materials
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Participated in staff meetings, special events and professional development activities
  • Monitored employee activities, confirming compliance with security regulations
Sea World Entertainment - CashierSan Diego, CA05/2014 - 09/2016
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reviewed and resolved differences between accounting information and cash drawer
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting
  • Answered questions about store policies and concerns to support positive customer experiences
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Assisted customers with special services, account updates and promotional options
  • Educated customers on promotions to enhance sales
  • Assisted customers by answering questions and fulfilling requests
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
Skills
  • Learning assessments
  • Microsoft Office Suite
  • Solid foundation in English Literature
  • Bilingual in Arabic and English
  • Research
  • Group and individual instruction
  • Classroom management
  • Behavioral improvements
  • Student records management
  • Tutoring and mentoring
  • Assignment grading
  • Technology-savvy
  • Supervision
  • Project organization
  • Team building
  • Communications
  • Writing coursework
  • Literature analysis
  • Individualized instruction
  • Reading assignments
  • Verbal and written communication
  • Reading level analysis
  • Process improvement
  • Writing tutoring
  • Relationship development
  • Writing assessments
Education
06/2020Grossmont CollegeEl Cajon, CAAssociate of Arts: English Language And Literature
  • Majored in English Literature
  • Associate Degree awarded for English Literature
  • Associate Degree awarded for Communications and Language Arts
  • Continuing education in Communication Video Media
  • Graduated with 3.2 GPA
  • Dean's List from 2015 to 2020
05/2014Foothill Adult CenterEl Cajon, CAGED
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Security First
  • Allied Universal Security Services
  • Sea World Entertainment

School Attended

  • Grossmont College
  • Foothill Adult Center

Job Titles Held:

  • Security Officer
  • Cashier

Degrees

  • Associate of Arts : English Language And Literature
    GED

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