Security Officer Resume Example
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SECURITY OFFICER
Professional Summary
Results-driven [Customer Service] with proven ability to establish rapport with clients.
Skill Highlights
| Internet research Microsoft Lotus Notes, MicrosoftWord Microsoft Excel PowerPoint Microsoft Office Suite |
Work Experience
Security Officer
July 2010 to CurrentEastern Connecticut Health Network － Watertown , CT
July 2010 to CurrentEastern Connecticut Health Network － Watertown , CT
- Supervised Two Mental Health Facilities Provided required weekly, monthly and quarterly reports listing strengths and weaknesses of our clients ,figures and client track records.
- Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of Clients.
- Database Maintenance Assisted in the managing of the company database and verified, edited and modified members' information.
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
- Reported all incidents, accidents and medical emergencies to law enforcement.
- Receive emergency calls (MERT) throughout the plant : Fire, Injuries, medical etc.
- Send out MERT Team Pages Plant wide Make Plant wide announcements Assisted the Fire team with Fire alarm signal testing Responded quickly to medical emergencies, bomb threats and fire alarms.
- Answered alarms and investigated disturbances.
- Issued employee badges to employees and visitor passes to all guests.
- Checked passes and credentials of persons seeking to enter the property.
- Continuously monitored security cameras and fire, building and alarm systems.
- Maintain a daily log of all significant events Place service calls Obtain work permits Managed incoming and outgoing calls for busy security office.
- Standardized department filing system to increase efficiency.
- Refer all media and public relations inquiries to the proper department head.
- Maintained the front desk and reception area in a neat and organized fashion.
Supervisor
May 2005 to July 2007Sunrise Senior Living － Morris Plains , NJ
May 2005 to July 2007Sunrise Senior Living － Morris Plains , NJ
- Carefully selected, developed and retained qualified staff, as well as trained 15 to 20 new staff annually.
- Evaluated patient care procedural changes for effectiveness.
- Created annual goals, objectives and budget and made recommendations to reduce costs.
- Served as liaison between management, clinical staff and the community.
- Create employee schedules Developed patient care plans, including assessments ,evaluations, and ISP's (Individual Service Plans) Assisted patients with multiple chronic diagnoses.
- Assisting patients with activities of daily living Supported patients with customized patient teaching tools.
- Efficiently gathered information from families and social services agencies to inform development of treatment plans.
- Documented all patient information including service plans, treatment reports and progress notes.
- Interacted with clinical staff and external resources such as school or community personnel.
Day Support Counselor
April 2000 to June 2005The Mentor Network － Bethlehem , PA
April 2000 to June 2005The Mentor Network － Bethlehem , PA
- Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life.
- Created individualized service programs for clients to improve health and wellness.
- Created monthly activity calenders for clients to integrate them into the community.
- Documented all patient information including service plans, treatment reports and progress notes.
- Passed medication Assisted with feeding, walking, range of motion and appointments.
- Driving County vehicles.
- Assisting with any questions or concern that family members may have Interacted with clinical staff and external resources such as school or community personnel.
Mental Health Technician
January 1997 to February 2000Central State Hospital － City , STATE
January 1997 to February 2000Central State Hospital － City , STATE
- Charted and recorded information in client files.
- Tracked client movement on and off the unit by documenting times and destinations of clients.
- Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
- Documented all patient information including service plans, treatment reports and progress notes.
Production worker/ Team leader
March 1989 to July 1991Sterile Concepts － City , STATE
March 1989 to July 1991Sterile Concepts － City , STATE
- Coordinated closely with quality control regarding products.
- Seal hospital trays Operate machines.
Education and Training
GED : Basic, 2006Petersburg Petersburg － State, USBasic HOSA- Health Occupation Students of America
Skills
budget, closing, client, Clients, Excellent Customer service, Customer Service, Data collection, Data entry, Database, Documentation, doors, Driving, Email, fashion, Filing, functional, ISP, law enforcement, listening, notes, Lotus Notes, managing, medical emergencies, Mental Health, Microsoft Excel, Microsoft Office Suite, office, PowerPoint, MicrosoftWord, neat, Internet research, open windows, Strong organizational skills, Assisting patients, patient care, personnel, cameras, progress, public relations, quality, quality control, range of motion, reception, safety, social services, teaching, team player, Telecommunication, treatment plans
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Resume Overview
School Attended
- Petersburg Petersburg
Job Titles Held:
- Security Officer
- Supervisor
- Day Support Counselor
- Mental Health Technician
- Production worker/ Team leader
Degrees
- GED : Basic , 2006
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