Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Proactive leader in human services with strengths in communication and collaboration. Proficient in software knowledge. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Motivated and proven history of performance with clients and staff. With the ability to successfully remain calm in high-pressure situations and encounters.

  • Team Player
  • Security Regulation Enforcement
  • Federal and State Regulation Compliance
  • Customer Service
  • Crisis Management Plans
  • De-escalation Techniques
  • Attentive and Observant
  • First Aid Training
  • Detail-Oriented
Outreach Worker, 06/2018 to 03/2020
Coastal Carolina UniversityConway, SC,
  • Implemented community outreach and engagement plans to reach vulnerable communities.
  • Educated citizens on resources and programs in local community.
  • Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
  • Collaborated with community-based organizations and key stakeholders to address community initiatives.
  • Maintained outreach contacts in organization's database to track progress toward base building goals.
  • Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
  • Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
  • Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
  • Assigned, administered and monitored social work cases for individuals and families.
  • Met community outreach goals through lead generation and conversion.
Professional Cleaner, 06/2013 to 09/2017
Brandywine CounselingMilford, DE,
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Responded to emergency cleaning requests to meet client expectations.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Created inventory checklists and stocked housekeeping carts.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Security Officer, 10/2016 to 02/2020
MaidproOverland Park, KS,
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Verified photo IDs and tickets to allow guests passage.
  • Assessed fire detectors and alarm systems to prevent and address issues.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Observed patrons and customers to quickly address security situations..
  • Responded to accidents and administered first aid to individuals.
  • Reported safety hazards for remediation response.
Education and Training
: Psychology, Expected in
North Shore Community College Lynn - Lynn,

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School Attended

  • North Shore Community College Lynn

Job Titles Held:

  • Outreach Worker
  • Professional Cleaner
  • Security Officer


  • Some College (No Degree)

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