Extensively trained in crisis prevention and intervention.Team-oriented Security Hospital Treatment Assistance with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.Correctional Officer successful at adapting management styles to suit varying personality types. Persuasive leader able to generate respect and obedience from the most difficult inmates.
Provide care, custody and control. Assist with therapeutic treatments. Supervised patients behavior and assert management techniques. Escort patients to and from assigned programs. Up keep of log books and preparing incident reports when necessary. Assisting with escorting patients to outside hospital trips. Help with applying restraints when needed.
Assisted in restraining violent and unruly inmates. Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities. Safely transported inmates to and from work sites. Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public. Signed in all visitors and completed appropriate visitation log forms. Maintained communications with all other areas of the facility at all times. Escorted prisoners to court appearances in a timely fashion. Instructed inmates on work details and transported them to work sites. Enforced resident behavior management system and wrote incident reports for infractions. Attended regular trainings and maintained appropriate certifications. Supervised the meal distribution and observed inmates during meals. Maintained records and logs of man hours, materials and equipment used. Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment. Continually monitored dormitories for inappropriate activity. Conducted searches and fingerprinted inmates. Received property from incoming inmates, provided receipts and inspected items for contraband. Informed inmates and visitors of rules, safety and security procedures and responsibilities. Transported inmates to and from medical,dental appointments, funerals, work details and court hearings. Maintained daily logs of shift activity. Employed de-escalation techniques, verbal commands and used physical and mechanical restraints to address unruly inmates. Supervised inmates during meals, visits, recreation, telephone calls and shower time. Maintained correct physical head count at all times.
Established new customer accounts including checking, savings, lines of credit and loans. Balanced daily cash deposits and bank vault inventory with a zero error rate. Balanced daily cash deposits and bank vault inventory with a zero error rate. Prepared daily branch [Chase] invoices. Trained employees on cash drawer operation. Processed cash withdrawals. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement. Entered member transaction data into the online banking software. Reported daily averages and shortages to the operations department. Supplied tellers with coin and currency as needed. Maintained confidentiality of bank records and client information. Delivered prompt, accurate and excellent customer service. Directed specific questions to appropriate branch personnel.
Opened new customer accounts, including checking, savings and lines of credit. Established new customer accounts including checking, savings, lines of credit and loans. Balanced daily cash deposits and bank vault inventory with a zero error rate. Assembled in-store marketing displays. Processed cash withdrawals. Trained employees on cash drawer operation. Reported daily averages and shortages to the operations department. Convert and exchange foreign currency into US currency. Supplied tellers with coin and currency as needed.
Accepted payment from customers and made change as necessary. Assisted co-workers. Trained [3-7] new employees quarterly. Worked as a team member performing cashier duties, product assistance and cleaning. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Processed and issued money orders for customers. Compiled weekly monetary reports and records for store managers. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Maintained adequate cash supply in cash drawers in multiple checkout stations. Assisted customers in finding out-of-stock items.
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