Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Resourceful Manager of Operations successful delivering top-notch tactical training while mentoring and providing assistance. Diligent communicator showcasing skills in team leadership, task prioritization and mission preparation. Looking to take on civilian position working for a growing company.

  • Supervised team of seventy staff members.
  • Used Microsoft Excel to develop manpower tracking spreadsheets.
  • Documented and resolved a 25% manpower shortage which led to 100% efficiency with less employees.
  • Force protection
  • National security
  • Military operations
  • Combat training
  • Security clearance
  • Counterterrorism strategies
  • Written Communication
  • Supervision
  • Foreign defense forces training
  • Security procedures
  • Conflict resolution
  • Critical thinking
  • Clerical
  • Data management
Work History
06/2019 to Current Security Forces Flight Chief Valet Living | Petaluma, CA,
  • Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Oversaw installations of new technology and new personnel training.
  • Identified and documented all deficiencies of equipment and sensitive items, reducing maintenance turnaround time 20%.
  • Coordinated with leadership to verify support for deployment and redeployment operations.
  • Supervised 70-member team to conduct defensive and offensive law enforcement/security operations.
  • Organized training schedules at base camp to assess personnel's level of fitness and taught new tactics for self-protection, ammunition handling and use of new communication devices.
  • Improved procedures to enhance efficiency of operations by developing automated accountability format for all sensitive items.
  • Maintained accountability of sensitive items through daily inventory, secure storage and proper equipment issuing documentation.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
06/2017 to 06/2019 Electronic Security Manager United States Air Force, USAF | City, STATE,
  • Established company-wide security best practices and protocols to mitigate risk of data breach.
  • Led identification, development, implementation and maintenance of security requirements for entire organization.
  • Monitored video surveillance feed and system alerts for suspicious activity.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Investigated incidents and wrote reports.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Decreased security incidents by 15% through preventative maintenance and controlled scheduling of alarm systems.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and inventory control.
  • Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
  • Oversaw quality control implementations and reporting, working closely with communications technicians.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Provided safety reports and data analysis to building managers to inform security processes.
08/2016 to 06/2017 Area Supervisor United States Air Force, USAF | City, STATE,
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Processed orders and issued documentation.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Led and developed management team of 30 members.
12/2012 to 08/2016 Security Forces Journeyman United States Air Force, USAF | City, STATE,
  • Managed and supervised security force personnel and duties.
  • Oversaw defense operations for Department of Defense high-priority assets.
  • Coordinated and operated communications equipment and intrusion detection systems.
  • Directed team and individual tactical drills, training and anti-terrorism tasks.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Patrolled grounds to monitor status and safety of premises.
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
  • Operated and maintained sophisticated communications equipment.
  • Served as primary instructor on foreign and domestic weapons systems.
Expected in 08/2021 BBA | Business Administration Liberty University, Lynchburg, VA GPA:
  • CPR/AED Training - 2012 to Present

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School Attended

  • Liberty University

Job Titles Held:

  • Security Forces Flight Chief
  • Electronic Security Manager
  • Area Supervisor
  • Security Forces Journeyman


  • BBA

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