security and safety supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Operations management professional with 25 years of experience in law enforcement, College/University Public Safety and attraction. Hands-on leader adept at providing teams with training, guidance, support and motivation to succeed while ensuring adherence to safety regulations and University/State government policies. Known for excellent Communication skills and knowledge in contract security, law enforcement and disaster response. Dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.

  • Safety courses Instructor
  • Risk management
  • Clery Act Reporting
  • Supervision of contract security personnel
  • Foreign customer service experience
  • Disaster relief/recovery experience
Work History
Security and Safety Supervisor, 06/2011 to Current
Florida State University/ The Ringling MuseumCity, STATE,
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Managed team of 120 employees, overseeing hiring, training, and professional growth of employees.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Responsible for safety and security of students on campus to include Clery reporting
  • Developed and implemented training programs to include CPR/First Aid/AED Fire Suppression and Security Training for 300 employees/students.
  • Created and oversaw Safety and Security training programs for active shooter, blood borne pathogens and customer service operations.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Monitored work of contractors in design, construction and startup phases of security systems.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Kept team compliant with security protocols and appearance standards
  • Submitted documentation for weekly payroll, managed schedules and enforced policies
  • Recorded incident reports with detailed accounts of occurrences
  • Maintained high standards of excellence for security programs, strategies and plans while working in busy, high-risk settings
Armed Security Supervisor/FEMA Disaster , 07/2009 to 06/2011
G4S Secure Solutions USACity, STATE,
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored employee activities, confirming compliance with security regulations.
  • Responded quickly to incidents and assessed active situations for security concerns
Supervisor Alarm Dispatcher , 02/2007 to 07/2009
EMG /All American MonitoringCity, STATE,
  • Closely monitored dispatch board to triage and prioritize over 500 daily calls.
  • Trained 100 new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
  • Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Offered friendly and efficient service to all customers, handled challenging situations with ease
Lt. Office of Professional Standards , 11/1989 to 07/2004
City Of Griffin Police DepartmentCity, STATE,
  • Collaborated with federal agencies, including FBI, DEA, ATF and IRS.
  • Accurately investigated cases while preparing, submitting and aiding prosecution.
  • Kept current on all agency and state policies, rules, regulations and statutes.
  • Performed background investigations for 150 personnel
  • Started as Patrol Officer and promoted throughout tenure reaching rank of Lieutenant in Chiefs Office.
  • Worked in Patrol, Criminal Investigations, Public Relations, Office of the Chief , and Administration.
  • State Certification Manager/Special Olympics Coordinator during tenure
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Devised hiring and recruitment policies for 150 employees.
  • Resolved problems, improved operations and provided exceptional service
Criminal Justice Certificate : Criminal Justice, Expected in 06/1997
Columbus State University - Columbus, GA
  • CSP - Certified Safety Professional
  • CPR First Aid AED Bloodborne Pathogens Instructor American Red Cross
  • Advanced Certified Law Enforcement State of Georgia
  • Supervisory Certification state of Georgia
  • Texas A & M Instructor for Response to Active Shooter
  • National Safety Council Instructor
  • State of Florida Fire Marshall Crowd Management Certified

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Resume Overview

School Attended

  • Columbus State University

Job Titles Held:

  • Security and Safety Supervisor
  • Armed Security Supervisor/FEMA Disaster
  • Supervisor Alarm Dispatcher
  • Lt. Office of Professional Standards


  • Criminal Justice Certificate

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