Goal oriented management professional with demonstrated record of Home Depot success. Skilled in maximizing staff performances, customer service, and business profitability with forward thinking strategies.Involved with hiring and transfering new and exsisting associates in and out of new stores. Excited to learn and grow in a new career path.
Responsive team leader with strong customer service background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Outgoing and personable Department Supervisor with 24 years of experience working in customer service settings. Well-organized professional competent in solving complex issues customer and employee issues. Offering cash handling, sales and computer mastery. Responsible School Bus Driver operates school bus and other vehicles to transport students to and from designated locations. Conducts safe and orderly loading and unloading of students at specified stops. Communicates bus rules, safety and behavior requirements and addresses improper behavior using appropriate interpersonal skills. Safety-conscious School bus driver versed in safe and timely bus operation along district-established routes. Reports delays and incidents and safeguards passengers against hazards. Proactive and defensive driver with proven history of accident-free transportation service. Attentive Bus Driver with proven experience maintaining order and safety for diverse student populations. Navigates routes for safety-focused pick-ups and drop-offs. Assists disabled passengers with mobility aid storage and seat access. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
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- Obeyed traffic laws and followed established traffic and transportation procedures.
- Performed pre-trip inspection and testing of transit bus for mechanical problems prior to beginning scheduled run.
- Followed schedules and routes to maintain timely arrivals and departures.
- Obeyed DOT rules and regulations and local laws and stipulations to maximize safety.
- Used navigation equipment and two-way radio while focused on safety and efficiency.
- Operated motorized ramps and lifts to assist special needs students.
- Performed routine maintenance, inspections and cleaning to keep bus in optimal condition.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Adhered to schedules and safety protocols to enhance transportation service.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Communicated emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Escorted young children across roads and highways.
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
- Cleaned and sanitized bus interiors to lessen germ spread.
- Maintained order among passengers and explained safety rules and hazards.
- Complied with local traffic regulations and safety requirements for bus operation.
- Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
- Acquired and maintained certification in basic first aid and CPR.
- Obeyed DOT rules and regulations and local laws and stipulations to maximize safety.
- Performed pre-trip inspection and testing of transit bus for mechanical problems prior to beginning scheduled run.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Followed schedules and routes to maintain timely arrivals and departures.
- Used navigation equipment and two-way radio while focused on safety and efficiency.
- Operated motorized ramps and lifts to assist special needs students.
- Performed routine maintenance, inspections and cleaning to keep bus in optimal condition.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Adhered to schedules and safety protocols to enhance transportation service.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Service Desk Supervisor: Managed 17 associates, independently delegate and assign tasks and reports to all associates. Trained and developed associates for the next level of management. Participated in associate review process and disciplinary measures. Practice daily safety measures.
- Specialty Department Supervisor: Provide pro active post sale follow up focusing on the customer experience. Worked with SASM and SM on customer care resolutions. Be the expert on special orders and installed sales.
- Customer Order Specialist: Familiar with current promotions including credit and install offers. Review and update open install orders.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
CPR certified,First Aid certified. Class B License, Special Certificate .
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School Attended
- Victor Valley College
Job Titles Held:
- School Bus Driver
- School Bus Driver
- Department Supervisor
Degrees
- Some College (No Degree)
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