School Bus Driver resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Safety-conscious School Bus Driver with two years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.
Experienced Customer Service Associate with over Ten years of experience in Retail. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Multi-talented Account Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervision - Supervised team of three staff members.
Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Cashier - Achieved highest Number of new credit accounts opened within one-month period.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Skills
Vehicle Systems Maintenance
GPS and Route Planning
Post-Trip Inspections
Dependable and reliable
Effective communication skills
Understands local routes
Equipment monitoring
Equipment operation
Shipping and packaging
Vehicle Inspection
Pretrip inspections
GPS and route planning
DOT Regulations
Vehicle Maintenance
Logging Paperwork
Traffic Laws
Commercial driving
Route logs
Safe driver training
Vehicle inspections
Order picking and processing
Safety and compliance
Vehicle Safety
GPS navigation
Vehicle maintenance and repair
Defensive driver training
Route Navigation
Work History
04/2019 to 06/2020
School Bus DriverMadera County Office Of Education – Madera, CA,
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Transported passengers safely along prescribed routes according to tight schedules.
Maintained CLASS B driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Inspected Technology and Bus emergency equipment and verified safe working order for student and driver use.
Reported vehicle traffic violations, vehicle damage and accidents to Compliance management to comply with legal and insurance obligations.
Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
05/2018 to 03/2019
Travel GuideRibbon Home – Atlanta, GA,
Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
Built personal relationships with guests to promote positive experiences.
Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving Product and Travel issues.
Handled Several calls in a timely fashion to address customer inquiries and concerns.
Provided information through narratives on various sites throughout The world , relaying little-known stories to provide interest.
10/2016 to 05/2018
Account ManagerFidelity Investments – Burton, WA,
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
03/2013 to 10/2016
Customer Service RepresentativeNovitex – City, STATE,
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided primary customer support to internal and external customers in fast-paced environment.
Education
Expected in 05/2008
High School Diploma : General Studies Arlington High School - , GPA:
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