Dynamic and motivated professional, that is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer satisfaction, time management and training in order to stay up to date with technology and trends. Motivated to learn, grow and excel in a World that is ever changing.
Skills
Dependable and reliable
Route logs
Effective communication skills
Safe driver training
Commercial driving
Traffic Laws
Post-Trip Inspections
Sales
Product Inventory Counts
Reliable and punctual
Vendor relations
Inventory Control
Interior and exterior displays
Corporate visual standards
Policy and Procedure Modification
Expense Reporting
Credit and collections
Budgeting
Payroll and budgeting
Clerical support
Mail handling
Data Entry
Friendly nature
Organizational skills
Business administration
Office administration
Excellent multi-tasking ability
Work History
School Bus Driver, 08/2016 to Current Distinctive Schools – Harper Woods, MI,
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Conducted pre-trip inspections of bus for safe operation.
Obeyed federal, NY state and local traffic laws and regulations to enable safe transportation outcomes for participants.
Cleaned bus interior often to maintain professional appearance and reinforce positive school image.
Maintained NY CDL driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Mechandiser, 05/2012 to Current Core Mark – Plano, TX,
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Worked with unhappy customers to understand needs and provide exceptional future service.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Increased customer satisfaction by resolving publication issues.
Transported magazines and news to customer locations in a timely manner..
Office Manager, 02/2003 to 06/2013 Amedisys Inc. – Vicksburg, MS,
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Created and finalized contracts for HVAC deals with customers.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Performed billing, collection and reporting functions annually.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity to increase community outreach and awareness.
Licensed Esthetician, 10/2000 to 06/2006 Soothe – Lincolnwood, IL,
Notified supervisor of supply needs to maintain stock of necessary items.
Recommended retail products for at-home use.
Analyzed skin condition and made appropriate product recommendations.
Fostered friendly, warm and exceptional customer experience.
Developed individualized, therapeutic skin care programs.
Stocked treatment rooms with proper supplies.
Carried out administrative tasks, including product inventory checks, charting and consultations.
Resolved customer complaints and facilitated conflict resolutions.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Suggested appropriate therapy based on current health of client.
Performed body treatments, including waxing, body wrap application and hand/foot paraffin treatments.
Handled busy schedules and stayed on top of key deadlines.
Advised clients on proper home-care regimens.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Informed guests of appropriate products available to increase retail sales.
Education
Associate of Science: Business Administration, Expected in Genesee Community College - Batavia, NY GPA:
Bachelor of Science: Human And Community Services, Expected in SUNY Empire State College - Saratoga Springs, NY GPA:
Licensed Esthetican: Esthetics Skin Care, Expected in Continental School of Beauty Culture - West Seneca, NY, GPA:
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