LiveCareer-Resume

scentsy lead consultant resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

Structured Lead Consultant with excellent troubleshooting, issue resolution . Dependable and driven with record seeing complex projects through to completion.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Skills
  • Client Relationships
  • Server Management
  • Network Development / Operations
  • Team Leadership & Development
  • Budgeting /Financial Planning
Work History
Scentsy Lead Consultant, 04/2022 - Current
Wendy's Catlettsburg, KY,
  • Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Led team providing project management support, managing tasking, schedules, deliverables and customer relations for high-visibility enterprise-wide projects.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Medical Biller, Ins. Benefits Checker, DME Seller, 05/2017 - 11/2017
Carolinas HealthCare City, STATE,
  • Posted payments and collections on regular basis.
  • Liaised between patients, insurance companies, and billing office.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Processed both cash and card purchases and returns.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Collected payments and applied to patient accounts.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Filed and updated patient information and medical records.
  • Reviewed patient records, identified medical codes, and created invoices for billing purposes.
  • Restocked and organized merchandise in front lanes.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
  • Verified insurance of patients to determine eligibility.
  • Spoke with upset customers and notified appropriate management to resolve conflicts.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Utilized product knowledge to educate customers on features and benefits.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Asst. Manager, 01/2013 - 11/2015
Hwy 55 Burgers Shakes & Fries City, STATE,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Created employee schedules to align coverage with forecasted demands.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strategy to increase sales and drive profits.
  • Monitored security to protect employees, customers and property.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
: Phlembotomy, Expected in 07/2016
-
Caring For Life - Castle Hayne, NC,
GPA:
Status -
: , Expected in 12/2012
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East Columbus High School - Lake Waccamaw, NC
GPA:
Status -
High School Diploma: , Expected in 06/2013
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The Lincoln Academy - ,
GPA:
Status -

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Resume Overview

School Attended

  • Caring For Life
  • East Columbus High School
  • The Lincoln Academy

Job Titles Held:

  • Scentsy Lead Consultant
  • Medical Biller, Ins. Benefits Checker, DME Seller
  • Asst. Manager

Degrees

  • High School Diploma

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