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Salesforce Developer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

I am a Salesforce IT professional with 6+ years of experience as Administrator and Lightning developer. I have worked in Finance and Logistics industries with good experience in Salesforce CRM Development, Customization, Testing and Deployment of Web based Applications. Strong Experience working with Apex classes, Triggers, Controllers &Controller Extensions, Components, Test Methods, Application Design and Development on Multitenant Force.com platform. Created Aura enabled controller and implemented controller logics. Strong experience in implementing lightening design systems. Implemented HTML 5.0 with Angular JS and Remote Action methods. Strong Experience in Agile methodology and involved in grooming, planning, team ceremonies, program increments and scrum calls. Performs complex quantitative and qualitative analyses for service delivery processes and projects in CRM Console. Experience in using SourceTree and Bitbucket for deployment. Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com. Having good knowledge in Salesforce Console in Lightning Experience. Experience in designing of Custom Objects, Custom Fields, Picklists, Page Layouts, Workflow Alerts and Actions, Validation Rules, Dashboards, Email Services and Custom Tabs. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization. Strong knowledge on Administration setup, Apex, Visualforce and experience with different SFDC development tools like Force.com, Eclipse IDE. Experience in Apex coding to implement the complex business logic with in Governor Limits Developed test classes and test methods to ensure maximum code coverage in production instance. Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visualforce, Force.com IDE, SOQL, SOSL. Experience in integration of Salesforce.com applications with other applications with an emphasis of the Web Services/XML. Hands on experience on Lightening Components, Application and Events creation using Aura. Hands on experience in salesforce.com CRM integration, developing and deploying custom integration solutions. Experienced in migrating the standard and custom objects in standard experience to Lightning experience LEX. Excellent skills in creating/troubleshooting/modifying Apex code and Visualforce pages. Extensive experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visual force Pages, Record Types, Dashboards, and Email generation according to application requirements. Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients. Experience in Sales cloud, Service cloud, and Custom Cloud, Chatter and App Exchange applications.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Salesforce Developer, 02/2018 to Current
Shutterfly, Inc.Greece, NY,
  • Case Management System.
  • Interacted with various Business and IT groups for understanding and delivering solutions for business requirements within delivery timelines.
  • Worked on various Salesforce.com Standard objects including accounts, contacts, reports, dashboards, events and tasks.
  • Used various aspects of Salesforce like Lightning process builder flows, Connect API, Chatter, Quick action, Apex language, Visual Force pages, Triggers, Indexes, Custom Objects, Profiles, Roles, Page layouts, Workflows, Rules and Process builder.
  • Implemented application in Sales cloud and Service cloud and extracted data from Salesforce to DB2 and Oracle.
  • Created multiple Lightning Components, added CSS to make the lightning component look and feel better.
  • Used translation Workbench on SFDC in-order to translate the custom labels, validation rules and email templates in different languages.
  • Designed, developed and deployed Apex classes, Controller classes and Apex Triggers for various functional needs in the application using Force.com IDE.
  • Good knowledge on Salesforce setup menu, configuration, custom Application development, administration and deployment of applications to Force.com platform.
  • Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
  • Also embedded Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
  • Implemented pick lists, dependent pick lists, validation and formula fields to the custom objects.
  • Hands-on experience with development tools like Force.com IDE, Force.com Explorer.
  • Creating accounts, contacts, leads, opportunities in salesforce CRM application.
  • Designed Visualforce pages with XML, HTML along with custom controllers and controller extensions.
  • Worked on integrating 3rd party apps like DocuSign with Salesforce and used SOAP and REST API Services.
  • Used Apex Data Loader for insert, update and bulk import or export of data from Salesforce.com.
  • Created Dashboards to present raw data and insights for the national field team and designed reports to reflect insights on regional revenue progress.
  • Utilized Jira and Agile/Scrum methodologies to manage Salesforce enhancements during sprints and release cycles.
  • Worked on multiple application servers (Web Logic and Web Sphere).
  • Interface directly with business unit sponsors to gather requirements and document specification.
  • Working in close collaboration with an UX designer and in a team of software developers.
  • Experience building front-end code with server-side technology Environment: Visualforce, Apex, Lightning, Batch jobs, web services, Triggers, Workflows, Process builder, Data loader.
Salesforce Developer, 01/2017 to 02/2018
Nasdaq Omx Group, Inc.Nasdaq Marketsite, NY,
  • Sales Management System.
  • Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
  • Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
  • Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
  • Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
  • Developed various Custom Objects, Tabs, Components and Visualforce Pages.
  • Created and Customized Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, Validation rules, Dependent picklists and complex Page layouts.
  • Created complex Workflows, validation rules and Approval processes.
  • Implemented Data segregation through Record Types and Field level security.
  • Siebel CRM replacement - I worked on creating mapping between Siebel and Salesforce to move data from Siebel to Salesforce using Informatica.
  • This involved end to end implementation of salesforce customizations, custom code, security setup and reporting.
  • Live agent - I set up and configured Live agent including creating Live agent users, skills, supervisors, Agent configurations, customizing Live agent branding, adding it to the support site, added service cloud console and enabled knowledge.
  • PeopleSoft financials - I created integration to manage invoices and billing, which is done through PeopleSoft financials.
  • This information is pulled into salesforce for customer support agents to help customers.
Salesforce Admin/Consultant, 02/2015 to 12/2016
FedExCity, STATE,
  • Inventory Management System.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Organized Profiles, Role hierarchy, Permission sets, Organization-wide-defaults, and sharing rules to apply appropriate security controls.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visualforce Pages.
  • Customized Page layouts for Standard/Custom objects and assigned Record Types.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • Created Workflow Rules to automate Tasks, Email Alerts, time-dependent actions and Outbound API Messages.
  • Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
  • Designed Visualforce pages with XML, HTML along with custom controllers and controller extensions.
  • Created Custom objects like Process Task, Process Template to accommodate the required functionality.
Education
Bachelor's degree: , Expected in 2008
- ,
GPA:

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Job Titles Held:
  • Salesforce Developer
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  • Bachelor's degree

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