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Salesforce Developer Resume Example

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SALESFORCE DEVELOPER
Professional Profile

Recent IT graduate and current Salesforce Developer with a rapidly growing set of technical and business skills, developed through large company experience with a global business perspective.

Education
2014
Management Information SystemsUniversity of Georgia － Athens, Georgia, USA

Minor in Philosophy

Hope Scholarship Recipient

Qualifications
  • Salesforce.com Apex Programming Language
  • Salesforce.com SOQL Database Language
  • Salesforce.com Declarative Programming
  • Visualforce Page Development
  • Salesforce.com Sales and Service Administration
  • Unix Administration
  • Java Programming Language
Experience
01/2015 to Current
Salesforce DeveloperCaterpillar Financial － Nashville, Tennessee
  • Responsible for the Salesforce Sales and Service Cloud administration of a global, 1500 user organization.
  • Assisted with the Deployment of Salesforce to multiple countries, including Singapore, Malaysia, Brazil, and the Phillipines.
05/2015 to 07/2015
Information Services InternshipCaterpillar Financial － Nashville, Tennessee
  • Led the installation and implementation of SAP's Information Steward to assist the Data Warehouse team with data analysis and corporate report origination.
  • Exposed to IBM's DataStage development by creating a job that replicated database structure and data for use with overseas deployment of Unison source systems.
  • Honed development skills, specifically Teradata SQL and Unix scripting through the creation of DataStage jobs.
05/2013 to 11/2013
Remote TechnicianApple － Athens, Georgia
  • Expanded knowledge of the Apple ecosystem through four weeks of full time training.
  • Sharpened relational skills by providing front line technical support to thousands of customers.
  • Maintained above a 90% customer satisfaction rate.
  • Assisted with the implementation and subsequent troubleshooting of iOS 7 for hundreds of customers.
06/2009 to 12/2013
Information Technology InternTurnils North America － Suwanee, Georgia
  • Assisted employees with general technology troubleshooting as needed.
  • Led the implementation of Android/iOS based cell phones among 10+ office managers.
  • Gained first-hand Information Systems knowledge by executing a new database system used to log and track various technological assets in the office.
  • Assisted with the migration of the Customer Service department over to an HP ThinClient system on a central enterprise server.
  • Introduced to telecommunications by assisting with the conversion of the phone system and conference line used by 50+ employees.
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Resume Overview

Companies Worked For:

  • Caterpillar Financial
  • Apple
  • Turnils North America

School Attended

  • University of Georgia

Job Titles Held:

  • Salesforce Developer
  • Information Services Internship
  • Remote Technician
  • Information Technology Intern

Degrees

  • Management Information Systems

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