Salesforce Developer resume example

Overview:

G/O Digital is a Marketing company Focused to promote local businesses using Digital Media, by Implementing Service cloud and developing various products such as Facebook Ads, Email Blast, Landing pages(Site.com), Pay Per Click they help businesses to find and retain local consumers by understanding the business and help them know why and how consumers are influenced to buy their products and build a strategy that amplifies their web presence.

Responsibilities:    

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.     

• Interacted with various business team members to gather the requirements and documented the requirements and follow the plan during release process.  
• Used JIRA for issue tracking, and confluence for developers to write run scripts and documenting proof of concepts. ·      

• Used field level security, profiles to ensure that the protected data is only with the authorized users. ·    

• Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards, Reports and Profiles.  

• Developed Custom Formula fields, Validation rules, Escalation rules, time dependent workflows, HTML email templates for Auto-Response to customers as per the requirement.      

• Developed various Apex batch classes, Controller classes and Apex triggers for various functional needs of the application.   

• Developed custom wizards for case management and opportunity management using Visual force pages and Custom controllers.   

• Implemented escalation rules, automatic case generation and their escalation to call center representatives, and generated email alerts for quick issue resolution.

• Created and deployed several Reports for different user profiles based on the need in the organization.

• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.    

• Designed and developed web to lead functionality using various HTML Email templates for Auto-Response.

• Used Translation Workbench on SFDC in-order to translate the custom labels, validation rules and email templates in different languages.

• Experienced in full cycle implementations of SDLC such as design, configuration, custom development and Integration.

• Responsible for migrating existing data (Accounts, Contacts, Events and Tasks) from legacy systems to Salesforce.com using Data Loader and ensure proper data quality standards by evaluating data entry.     

• Used (Java-Ant based) Force.com migration tool to deploy metadata between local Sandbox environment, Production and other Salesforce organization.    

• Experience in building Build Package and Build XML files for deploying metadata from org using ANT Deployment tool.  

Environment: Salesforce.com Platform, Apex Language, Lightning Components, Visual Force Pages, Workbench, SOQL, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Jira, Confluence, Ticket Management, Hip Chat, Eclipse IDE Plug-in, Windows 7.

Overview:

Hermitage info-tech is a consulting firm, to ensure the services and products are reach to targeted customers they had to Implement Sales and service Cloud’s Lead and Case Management, manage case escalations to send email templates to respective Account managers, sales teams to seamlessly connect with consumers and agents keeps track of clients and integrate their account details.

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce.com CRM implementation.

• Worked on agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled. 

• Involved in implementing release management process like Build Automation Software and Version Control Systems like Github and Subversion etc. which triggers build automation like Jenkins.

• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

• Worked on visual flows, process builder configurations and created VF Pages using java script where needed.

• Developed custom Force.com components on Opportunity object for creating Pipeline Reports, Trend and Historical Reports using Scheduled Analytical Snapshots between opportunities and custom objects.

• Created custom VF email templates for enabling the localization using Translation Workbench. 

• Created complex workflow rules Criteria’s for field updates and email alerts, and Load data using Data loader.

• Created validation rules for performing data validations depending on the user’s profile and their record type.    

• Worked on Analytical reports using custom and standard report types, also created Dashboards using the existing reports then mapped them to fields on conga builder.
  

• Used Tortoise SVN to maintain large code base for reporting changes and solve defects in real time.    

• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.

• Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

• Experienced in full cycle implementations of SDLC such as design, configuration, custom development and Integration.

• Interacted with the Salesforce.com premium tech support team and customers on a regular basis and understand their requirements, and helped end users to get familiar with application and reports throughout the implementation phase.  

Environment:

Saleforce.com CRM, Apex Classes, Controllers, Visual Force Pages, Custom Objects, Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Sharing rules, XML, Force.com IDE, Chatter, HTML 5, CSS.