Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

· 4 years of professional experience in Software Testing / Quality Assurance in both Manual and Automation testing of web-based software applications, mobile applications, and client-server applications across multiple technologies and platforms.

· 1 years experience in Salesforce Development, design and testing.

· Proficiency in Apex Classes Visualforce, Migration Tool and other programs in Salesforce developer toolkit

· Knowledge of SOA design principles and RDBMS technologies

· Understanding of Visual Studio Code and other Integrated Development Environments

· Good understanding of the CRM processes. Business knowledge of Salescloud. Business knowledge of Quote to Cash (Steelbrick)

· Good knowledge of Java, SQL

· Knowledge of web services (SOAP or REST), Lightning Web Components, Apex, Controllers, Triggers , Batch Processes, APIs

· Detailed knowledge of architecture

· Capable of writing and debugging efficient SOQL and SOSL queries of standard and custom objects, and able to understand and develop for complex data models

· Understanding of Salesforce security model and security implementation at the Org and User levels

· Proficient in writing clean, solid, readable code

· Proven ability to deliver high-quality, reliable code implemented on schedule

· Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism

· Excellent problem solving and troubleshooting skills, with a solid customer-service orientation

· Strong verbal and written communication skills including the ability to share ideas both with the business and internal IT teams

· Ability to maintain a detail oriented approach while multitasking in a fast paced environment

· Hands-on experience in various stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) that includes mainly Agile Methodology through Scrum.

· Experienced in all Scrum life-cycle ceremonies: Daily Standup, Sprint Grooming, Sprint Planning, Sprint Demo, and Sprint Retrospective.

· Expertise in understanding Business Requirement Specifications, Design documentation, Test strategies, Test plans, and User Acceptance Criteria, implementing them into Test cases and Test scenarios.

· Hands-on experience in Q.A. and testing methodologies, test data, accurate test estimates, production & measure quality software, and identifying and quantifying risk.

· Excellent experience with various types of testing such as Smoke, Regression, Functional, Integration, Positive, Negative, and End-to-End Testing concepts.

· Proficient in preparing all the artifacts of testing, such as Test Scenarios, Test Cases, Defect Reports, and Test Summary Reports, according to the business requirements from User Story, utilizing Jira and Jira X-Ray plugin.

· Excellent experience in implementing a Behavior Driven Development BDD framework by writing Gherkin language using the Cucumber tool and Scenarios, Scenario outlines, Feature files and Step definitions. Easy to understand feature files for non-technical people.

· Experienced in generating automated test results using Cucumber HTML reports /Extend reports and JSON format reports with attached screenshots for failed scenarios.

· Deep knowledge in creating automation scripts from scratch using Page Object Model (POM) and Page Factory as part of the folder structure to make the code more readable, maintainable, and reusable.

· Executed HTTP requests to GET, PUT, PATCH, POST, and DELETE data via POSTMAN and REST Assured libraries.

· Experience in reading and writing SQL Queries for Back-End and Database testing in different databases, including Relational Database Management System (RDBMS) like Oracle Database via JDBC/Oracle SQL Developer to verify the proper integration between Graphical User Interface (GUI) and database.

· Extensively used XPath and CSS selectors to identify web elements on dynamic data, creating Page Object Model for implementing the framework, testing the compatibility of application for dynamic and static content (Web Elements) with various browsers using Selenium library.

· Deep knowledge of Object-Oriented Programming (OOP) concepts using inheritance, abstraction, encapsulation, and polymorphism. Extensively used Java and applied OOP concepts for test case automation.

· Good knowledge and experience in Parallel Test, Cross Browser Testing and Data-Driven Testing, execution using Selenium WebDriver, JUnit/TestNG, Maven, properties file, pom.xml, runner XML files, and Selenium Grid in IntelliJ IDE (Eclipse), as well as command-line/terminal on the local machine and AWS EC2 machines.

· Proficient in utilizing Version Control Systems such as Git and GitHub to manage versions, conflicts, and branching.

· Hands-on experience in Q.A. and testing methodologies, building test strategies/plans, defining test requirements, building and documenting test cases and data, accurate test estimates, producing & measure quality software, and identifying and quantifying risk.

· Good experience integrating Automation scripts (Selenium WebDriver, Java, Maven, Cucumber, Git) on Continuous Integration (CI) tool, Jenkins for the daily batch run of the script, and emailing the HTML test reports, including the screenshots of the failed tests.

· Improved the framework readability and reusability significantly by exercising Java POJO (Plain Old Java Object) serialization and deserialization principles within API Automation through integrations of Gson and Jackson libraries.

· Experience in passing and retrieving data to external sources like Excel and Database with the help of Apache POI using Selenium WebDriver.

· Basic understanding of Appium and Mobile Testing.

· Excellent analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team.

· Highly motivated team player with analytical, organizational, and perfect technical skills, unique ability to adapt quickly to challenges and changing environment.


Technical Skills

  • Languages:
  • Apex, Java, SQL, SOQL, SOSL, HTML, XML, JSON.
  • Testing Tools: Selenium WebDriver, Selenium GRID, Apache POI, JDBC, Cucumber, Java Script Executer, SQL Developer, REST Assured, Postman, Hamcrest, Karate, Appium.
  • IDE: IntelliJ, Eclipse.
  • Testing Framework: JUnit, TestNG.
  • Build Tools: Maven.
  • Bug Tracking Tools: Jira, Jira X-Ray.
  • Repository System: Git, GitHub, GitLab.
  • Continuous Integration: Jenkins.
  • Databases: Oracle, MySQL, SOQL, SOSL.
  • Web Services: REST and SOAP API.
  • Operating Systems: Windows, Mac OS.
  • Methodologies: Agile - Scrum, Kanban
  • Environment:
  • Agile, Java, XML, HTML, Selenium WebDriver, Eclipse, Chrome, Firefox, Jira, Jenkins, SQL, POM, Microsoft Office, Windows
10/2019 to Current Salesforce Developer Proofpoint Inc | Boston, MA,
  • Develop, maintain, create, and improve validation rules, custom workflows, Apex customizations, custom objects, fields and formulas
  • Develop work plans or reviews other work plan timelines and manages workflows to meet project timeframes
  • Working with management and end-users to create and manage workflow rules, approval processes and flows data validation, and triggers
  • Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting
  • Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
  • Develop or review development of test protocols for testing application before user acceptance
  • Review test results and direct further development
  • Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
  • Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
  • Provide recommendations on how to improve our Salesforce operational platform
  • Performing hands-on software development and testing
  • Work Closely with Team Lead or Project Manager to develop solution in accordance to the system design, to provide scope and timelines
10/2019 to Current SDET Yodlee | Secaucus, NJ,
  • Followed the SDLC Methodologies throughout the testing process from initiation until development
  • Analyzed and studied requirements and documentation to plan and create Test plans, Tests, Test sets, and Test Executions utilizing Jira X-Ray
  • As a member of the Scrum team, actively participated in Daily Scrum, Sprint Planning, Sprint Demo, and Sprint Retrospective meetings
  • Created from scratch and maintained test Automation Framework (Hybrid - BDD and DDT) built as a Maven project written on Java to develop and execute Acceptance Tests from Cucumber feature files and scenarios
  • Created feature files, wrote test scenarios and step definitions in Cucumber using Gherkin language, and integrated with Jira X-Ray
  • Applied Page Object Model (POM) design for reusability and enhancing test creation and as well as in maintenance
  • Conducted Smoke, Functional, Positive, Negative, Integration, and Regression Tests to support the project and deliver clean code and functionality to the client and users using Java, Maven, Selenium Webdriver, Selenium Grid, Cucumber, Junit, Apache POI
  • Worked on Cross Browser testing through Selenium WebDriver, and Selenium Grid by testing the website on different browsers like Chrome, I.E., and Firefox in parallel
  • Prepared and Executed test scripts using Java with Selenium WebDriver in IntelliJ for automating manual test scenarios for web applications, databases, and client-server (API automation) applications
  • Utilized Jenkins as a Continuous Integration server configured with Git and Maven on an AWS EC2 machine to provide continuous testing for the project
  • Executed the Regression test suite and Smoke tests and generated HTML reports among the screenshots of the failures to be sent to emails and other communication tools
  • Performed API testing to validate endpoints and proper JSON/XML structure using Postman and REST Assured applying GET, POST, PUT, PATCH, and DELETE methods
  • Conducted System Testing and User Acceptance Testing for every client and conducted Back-End Testing writing extensive SQL Queries
  • Performed Back-End testing by writing SQL Queries for data validation in SQL Developer and implementing JDBC connection for automation purposes
  • Participated in meetings with product owners and developers to discuss requirements, reviews, testing, and documentation for the application developed in an Agile environment
  • Worked closely with developers and product owners to define the components of the automation testing to validate the application's requirements
  • Researched, analyzed, reported, and retested resolved bugs/defects with the help of automation testing and manually when necessary
  • Developed Test Scripts to test the application's functionality, executed automation scripts on different browsers/environments, and reported defects/results to the team
  • Responsible for testing the application against different testing, development, and production environments
  • Worked with source version control Git, creating branches for code reviewing and storing the master branch of the framework
  • Environment: Agile, Java, Selenium WebDriver, Cucumber, Gherkin, Maven, JUnit, REST API, Appium, IntelliJ, Jira, Jenkins, Git, HTML, Selenium Grid, AWS EC2, XML, Chrome, Firefox, I.E., SQL, JDBC, Oracle, Windows, IOS.
12/2017 to 12/2018 SDET Yodlee | Springfield, IL,
  • Successfully built and maintained Automation Framework with Page Object Model (POM) design pattern utilizing Java Selenium Webdriver and Cucumber
  • Created Feature files using Gherkin language, generated, and implemented Step definitions in synchronization with Cucumber Runner classes
  • Utilized Maven for project build, dependencies, and documentation purposes
  • Created SQL Queries as part of Back-End Testing by using JDBC library
  • Participated in preparing Test Cases using Selenium WebDriver to validate all U.I
  • Components, Mouse Actions, and Popup Windows
  • Identified elements using various locators such as I.D., Name, Class, Tag Name, Link Text, Partial Link Text, XPath, and CSS selectors to create Page Classes for POM design pattern
  • Performed Cross Browser Testing against Firefox, Chrome, Internet Explorer, Safari, and Headless to improve the browser compatibility of the application
  • Developed reusable functions, exception handling, and methods to improve work efficiency
  • Performed scenario screenshots of important checkpoints and exceptions whenever they occurred during the execution of the application
  • Performed API testing using Postman and REST Assured library execute GET, POST, PUT, PATCH, DELETE methods as well as JSON Path syntax
  • Generated Cucumber Test summary HTML reports mainly utilizing maven-cucumber-reporting plugin
  • Participated in all activities and all phases of the Agile Software Development and Test Development Life Cycle
  • Set up a continuous integration system using Jenkins gating to merge the code repository system such as GitHub
  • Created and maintained the Requirements Traceability Matrix for better test coverage
  • Logged the Defects in Jira and maintained track of the defects in Jira Xray
  • As a member of Scrum team actively participated in Daily Scrum, Sprint Planning, Sprint Demo, and Sprint Retrospective meetings
  • Created Test Plans, Test Scenarios, Test Cases, and Test steps covering both Positive and Negative Scenarios
  • Environment: Agile, Java, Selenium WebDriver, Cucumber, Maven, Gherkin, Jenkins, Jira, Git, HTML, XML, IntelliJ IDEA, Postman, Chrome, Firefox, SQL, POM, API, Windows.
08/2016 to 11/2017 QA Tester Velan Studios | Troy, NY,
  • Reviewed and analyzed user acceptance criteria alongside business analysts to ensure proper understanding of the requirements
  • Developed and maintained automated regression test cases in Selenium WebDriver using Java programming language
  • Have followed a test automation framework based on Page Object Model, TestNG and Selenium WebDriver
  • Developing test suites in Selenium WebDriver in Java with Testing framework in Eclipse IDE for regression and sanity testing
  • Automated Smoke Test suite in Selenium WebDriver and maintained the suite by constantly updating it with new tests and any fixes to failures due to changes in the functionality,
  • Developed Selenium tools from scratch and configured various other peripherals tools to perform Selenium WebDriver test
  • Implemented Cross Browser Compatibility and Cross Platform Web Testing using TestNG in Selenium WebDriver
  • Used Selenium WebDriver to expand test scenarios to catch more bugs and improve quality
  • Designed and developed automated scripts for Functional, Regression Testing using Selenium WebDriver tools
  • Developed and implemented Data Driven framework in Cucumber BDD using a Selenium WebDriver
  • Wrote SQL to compare and reconcile source and target databases,
  • Reported defects using Jira in Agile methodology,
  • Used Jenkins for Continues Integration testing.
Education and Training
Expected in 06/2011 MBA | Azerbaijan State University of Economics, , GPA:
Expected in 06/2007 Bachelor’s degree | Baku State University, , GPA:
Native/ Bilingual

· Salesforce Certified Administrator June XXX2

· Salesforce Certified Platform Developer I August XXX2

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  • Azerbaijan State University of Economics
  • Baku State University

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