Sales Customer Service Purchasing Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview

Reliable Customer Service / Sales Representative with extensive track record in demanding sales and account management environments.

Core Strengths
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Inventory control familiarity
  • Adaptive team player
  • Active listening skills
  • Energetic work attitude
  • Opening/closing procedures
  • Invoice processing

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders
  • Assisted in the managing of the company database and verified, edited and modified members’ information.
  • Expanded account base from 15 accounts to more than 50+ accounts.
  • Managed the purchasing and inventory of two (2) large product lines in excess of $250,000 in inventory.
  • Used propane forklift to load material for customers
Work Experience
03/2013 to Current
Sales / Customer Service / Purchasing Dakota Premium Hardwoods City, STATE,

Created new processes and systems for increasing customer service satisfaction.

Resolved product issues and shared benefits of new technology.

Addressed customer questions and concerns regarding products, prices and availability.

Determined the cost and pricing of proposals and bids.

Delivered exceptional account service to strengthen customer loyalty.

Unloaded, picked, staged and loaded products for shipping.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Received incoming shipments and reviewed contents against purchase order for accuracy as well as stocked material in assigned bin locations.

Used propane forklift and standing lift machines for pulling and stocking product in warehouse.

04/2006 to 02/2013
Inside Sales / Customer service McKillian American City, STATE,

Sold supplies, materials and products to installers and subcontractors.

Verified and recorded the count and condition of cargo received.

Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.

Achieved high sales percentage with consultative, value-focused customer service approach.

Prepared and sold broad range of customized merchandise to individuals and commercial accounts.

Educational Background
Expected in 1988
Associate of Arts: Physical Security and Admin
Community Colleges of Air Force - Ft Worth , Tx

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Community Colleges of Air Force
Job Titles Held:
  • Sales / Customer Service / Purchasing
  • Inside Sales / Customer service
  • Associate of Arts

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