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Sales / Customer Service / Purchasing Resume Example

Resume Score: 65%

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SALES / CUSTOMER SERVICE / PURCHASING
Career Overview

Reliable Customer Service / Sales Representative with extensive track record in demanding sales and account management environments.

Core Strengths
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Inventory control familiarity
  • Adaptive team player
  • Active listening skills
  • Energetic work attitude
  • Opening/closing procedures
  • Invoice processing
Accomplishments

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders
  • Assisted in the managing of the company database and verified, edited and modified members' information.
  • Expanded account base from 15 accounts to more than 50+ accounts.
  • Managed the purchasing and inventory of two (2) large product lines in excess of $250,000 in inventory.
  • Used propane forklift to load material for customers
Work Experience
Dakota Premium Hardwoods April 2013 to CurrentSales / Customer Service / Purchasing
Austin , Tx

Created new processes and systems for increasing customer service satisfaction.

Resolved product issues and shared benefits of new technology.

Addressed customer questions and concerns regarding products, prices and availability.

Determined the cost and pricing of proposals and bids.

Delivered exceptional account service to strengthen customer loyalty.

Unloaded, picked, staged and loaded products for shipping.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Received incoming shipments and reviewed contents against purchase order for accuracy as well as stocked material in assigned bin locations.

Used propane forklift and standing lift machines for pulling and stocking product in warehouse.

McKillian AmericanMay 2006 to March 2013Inside Sales / Customer service
Round Rock , Tx

Sold supplies, materials and products to installers and subcontractors.

Verified and recorded the count and condition of cargo received.

Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.

Achieved high sales percentage with consultative, value-focused customer service approach.

Prepared and sold broad range of customized merchandise to individuals and commercial accounts.


Educational Background
Community Colleges of Air Force1988Associate of Arts: Physical Security and AdminFt Worth , Tx , USA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dakota Premium Hardwoods
  • McKillian American

School Attended

  • Community Colleges of Air Force

Job Titles Held:

  • Sales / Customer Service / Purchasing
  • Inside Sales / Customer service

Degrees

  • Associate of Arts : Physical Security and Admin

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