Reliable Customer Service / Sales Representative with extensive track record in demanding sales and account management environments.
Created new processes and systems for increasing customer service satisfaction.
Resolved product issues and shared benefits of new technology.
Addressed customer questions and concerns regarding products, prices and availability.
Determined the cost and pricing of proposals and bids.
Delivered exceptional account service to strengthen customer loyalty.
Unloaded, picked, staged and loaded products for shipping.
Conducted monthly, quarterly and yearly inventories of warehouse stock.
Received incoming shipments and reviewed contents against purchase order for accuracy as well as stocked material in assigned bin locations.
Used propane forklift and standing lift machines for pulling and stocking product in warehouse.
Sold supplies, materials and products to installers and subcontractors.
Verified and recorded the count and condition of cargo received.
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
Achieved high sales percentage with consultative, value-focused customer service approach.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
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