Highly enthusiastic and experienced professional with strong leadership and relationship-building skills. Customer service oriented. Solid team player with upbeat, positive attitude.
Successfully managed Collection, Sales, and Customer Service teams, exceeding company goals and expectations. Achieved Team of the Month several times in both Collections and Sales. Implemented Recognition programs within Collections, Sales and Customer Service departments which increased productivity and motivated employees and management. Organized and managed all employee and management outings. Increased office organization by developing more efficient filing system and customer database protocols. Created monthly employee newsletter which improved company communication. Productive and creative marketing experience.
Administrative assistant and duties, Marketing, Customer Service, Sales, Collections Management
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