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Safety Services Representative Resume Example

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SAFETY SERVICES REPRESENTATIVE
Summary

Ambitious college student pursuing Biology degree eager to gain experience in the field of animal care. Skilled in providing excellent customer service, strong attention to detail and patience in customer settings. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Guest relations expertise
  • Security checks
  • Detail-oriented
  • Resolution-oriented
  • Strong communication skills
  • Flexible scheduling
  • Time management
  • Register operations
  • Inventory checks
  • Inventory rotation
  • Sanitation and safety standards
  • Cleaning and sanitizing
  • Equipment use
  • Preparing food items
  • Stocking of food cases
  • Effective customer communication
  • Work area maintenance
  • Sales expertise
  • Safe food handling
  • Upselling
  • Signage and pricing accuracy
  • Cooking procedures
  • Menu item familiarity
Experience
Safety Services Representative|MetLife Stadium - East Rutherford, NJ|06/2015 - 08/2019
  • Trained in stadium security, crowd control and NFL safety protocol.
  • Responsible for ensuring guest safety, well-being, and experience satisfaction.
  • Trained in proper use of walk-through and hand-held magnetometers.
  • Provided excellent service and attention to customers in face-to-face encounters.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Successfully passed background check in order to obtain position.
Deli Worker/Delivery Person/Cashier/Stock Clerk|Dominick's Gourmet Deli - Cranford, NJ|05/2015 - Current
  • Prepare orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Prepares for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Works with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stays calm and professional in all situations and resolves conflicts to customer's satisfaction.
  • Answers telephone inquiries about available menu items, products and services and delivers appropriate information so customers can make valid choices.
  • Maintains work areas in a clean, neat and sanitized manner to reduce potential for illness or injury.
  • Follows recipes and customer request details to prepare high-quality, delicious meals.
  • Uses mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Documents and enters special orders for event catering and party trays.
  • Protects food from spoilage by storing according to safety procedures.
  • Keeps all utensils, dishes and glasses clean and ready for customer use.
  • Checks signage and pricing to verify accurate displays on counters and in cases.
  • Receives new inventory and rotates stock by dates to keep items fresh and usable.
  • Assesses customer needs, including food allergies and suggests additional menu items as appropriate.
  • Cross-trained in Deli Clerk, Delivery, and Prep Cook positions to support team and help meet all customer needs.
Deli Clerk and Meat Clerk|BJ's Wholesale Club Inc. - Watchung, NJ|08/2017 - 03/2018
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Cross-trained in Deli Clerk and Meat Clerk positions to support team and help meet all customer needs.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Protected food from spoilage by storing according to safety procedures.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Closely adhered to food safety and sanitation procedures established by company and regulatoryagencies.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Maintained work areas in a clean, neat and sanitized manner to reduce potential for illness or injury.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Removed trash and dropped food items regularly to keep work spaces neat and clean.
Coaching Staff|Westfield YMCA - Westfield, NJ|07/2014 - 08/2014
  • Coached children from grades 3-8 in proper Track and Field techniques.
  • Able to coach and supervise all sports activities at the Y.
  • Successfully completed an extensive background check.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
  • Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
Education and Training
Kean University||Union, NJ|Expected in 05/2021Bachelor of Science: Biology
Union County College||Cranford, NJ|05/2020Associate of Applied Science: Biology
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Resume Overview

Companies Worked For:

  • MetLife Stadium
  • Dominick's Gourmet Deli
  • BJ's Wholesale Club Inc.
  • Westfield YMCA

School Attended

  • Kean University
  • Union County College

Job Titles Held:

  • Safety Services Representative
  • Deli Worker/Delivery Person/Cashier/Stock Clerk
  • Deli Clerk and Meat Clerk
  • Coaching Staff

Degrees

  • Bachelor of Science : Biology
    Associate of Applied Science : Biology

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