Safety Committee Member Resume Example
Dedicated to safe work practices through proactive safety management at worksites. Proficient in protective gear, safety behaviors and hazard management. Industrious transportation professional with more than 35 years of experience in delivery driving. Valid license, clean driving history and expertise in route planning and load security. Clear communicator with service-oriented nature and multitasking expertise. Vigilant and safety-focused at all times. Hardworking Customer Service Representative with Over 35 years of experience working with commercial and residential shippers and receivers of packages. Trained in project and time management with extensive knowledge of logistics and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
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- Recognized, documented and advised on removal of hazards
- Maintained compliance with relevant safety regulations and protocols
- Led safety meetings and training classes to educate workers on safe practices and important policies
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses
- Developed recommendations to reduce hazards by improving gear, behaviors and procedures
- Evaluated workplace conformance with safety standards and hazardous materials regulations, implementing immediate strategies to resolve deficiencies
- Eliminated dangerous behaviors potentially impacting worker safety in all areas of the workplace environment through careful analysis and process optimization
- Safe and efficient operation of delivery vehicle and all equipment used to safely perform duties
- Updated quality control standards, methods and procedures to meet compliance requirements
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
- Examined customer packaging issues to try to eliminate product damage
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
UPS – City , STATE
- Coordinated efficient routes to avoid delays and optimize schedules
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and any special incidents
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
- Answered, scheduled and responded to reservation calls at specific times and locations
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Delivered goods and products to customer on time and in excellent condition
- Updated personal logs and business tracking documents accurately and according to schedule requirements
- Verified over one hundred daily deliveries against shipping instructions before delivering to customers
- Generated consistent referrals and repeat business by providing friendly and fast service
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Upheld high standards of professionalism and discretion when working with high-value clients
- Checked in with dispatch service and updated with current location
- Maintained accurate logs of all delivery and pick up Information
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
- Immediately addressed problems with customers to promote speedy resolution
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
- Drove more than 80 miles per day to serve as many as several hundred customers per month across greater Cincinnati
- Explained [Number][Product or Service] options by giving details about pricing and choices with customers
- Handled customer concerns and issues effectively by [Action]
- Generated leads and cold called customers each week to set up appointments and bring in new business
University of Cincinnati - City, State
Over 39 years with UPS as a Reliable, hard working and Dedicated employee.
Over 35 years Safe Driving
Recognized for accuracies while performing my duties
I am married with six children
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Resume Overview
School Attended
- University of Cincinnati
Job Titles Held:
- Safety Committee Member
- Damage Control Committee Member
- Business Development Member
- Driver
Degrees
- Associate of Arts : General Studies / Art History , 06/1976
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