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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly efficient and dedicated business administration and security professional with well-rounded investigative experience and over 14 years combined military law enforcement/security and retail security experience. Versed in multiple investigation, interviewing and interrogation techniques. Extensive experience managing and coordinating the storage and disposal of Hazardous Waste Materials. Proven leader with the ability to deliver in high-pressure situations. Proficient in Microsoft Office, scheduling, time-management and the internet for research purposes. Intuitive Asset Protection Manager with 13 years of experience in a leadership role. Extensive knowledge of modern surveillance and shrinking minimization systems with a desire to maintain close relationships with coworkers from every department through honest and open communication. Ready to bring meticulous observation and perceptive awareness to a company.

Skills
  • Safety proficient
  • Case report writing
  • EAS auditing proficiency
  • Personable
  • Outstanding interpersonal skills
  • Training and Development
  • Technical aptitude
  • Superior organization ability
  • Excellent communication skills
  • People-oriented
  • Natural leader
  • Skilled problem solver
  • Staff Training and Development
Work History
07/2019 to Current
Safety and Health Assistant Rite Aid Clayton, NJ,
  • Provides helpful assistance to professional staff in retrieval and reporting using the OIS system.
  • Monitors agency database systems daily. Reviews data input to assure completeness, accuracy and conformance with compliance requirements.
  • Trains area office staff on revisions to OIS procedures and maintains operating manuals to ensure the database is used effectively.
  • Reviews case files for completion and sets up files according to specific guidelines.
  • Establishes and maintains all records and files on inspection cases, referrals, including all correspondence and final disposal
  • Processes a variety of correspondence in connection with PMA, complaints, amended citations, informal settlement agreements
  • Assists in preparing answers to problematic questions from National and Regional Offices and ensures any changes in policies and procedures for OSHA's OIS systems are implemented in a timely manner.
  • Processes documents in accordance with established FOIA procedures including sanitizing videotapes for litigation and documents for FOIA requests
  • Supports team decisions and objectives through participation in programs related to team's mission.
  • Practices effective meeting management skills.
11/2013 to 10/2018
Asset Protection Manager Sears Holding Corporation City, STATE,
  • Assisted Store management with the training of associates and provide input about associate performance for Loss Prevention Manager in the execution of Loss Prevention responsibilities such as protecting company assets through activities in safety, inventory recovery and internal & external theft, monitoring surveillance equipment, and apprehending shoplifting suspects.
  • With assistance of the Store Manager and District Loss Prevention Manager, provided training and coaching to Loss Prevention and store associates regarding operational issues that resulted in unit losses.
  • Provided coaching to management team on all Safety, Occupational Safety and Health Administration and Environmental programs.
  • Identified shrink and security issues that must be escalated to Store Manager and/or District Loss Prevention Manager and ensured resolution.
  • Conducted interviews with dishonest employees that resulted in over $30,000 retrieved in stolen merchandise via Civil Demand.
  • Pulled reports and conducted periodic assessments of Operations and Loss Prevention performance in multiple units while making recommendations to Store Managers on how to improve processes.
  • Collaborated with operations business partners to provide root cause analysis on results such as Point of Sale activity, refund management, inventory results and other key performance indicators Security Forces Craftsman.
  • Eliminated 10 % of shrinkage costs through the support and ongoing maintenance of claims processes.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports for internal and external crime, burglary or theft.
  • Reduced shrink by 32 % through thorough training of loss prevention staff and meticulous reviews of company documents.
  • Increased apprehensions by 60% and apprehension dollars by 100% by motivating and coaching direct reports for optimum productivity and performance.
  • Represented Sears Holding Corporation in court proceedings and investigations.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Reviewed tracking system information to uncover and successfully pursue over $150,000 in overcharged vendor claims.
04/2005 to 04/2013
Security Forces Journeyman United States Air Force City, STATE,
  • Coordinated protection measures for all resources, including weapons systems.
  • Directed team and individual tactical drills, training and anti-terrorism tasks.
  • Coordinated and operated communications equipment and intrusion detection systems.
  • Oversaw defense operations for entire air base, including areas containing and surrounding military installations.
  • Protected a level 5-secured compound with office space for more than 2500 employees.
  • Managed and supervised security force personnel and duties.
  • Delivered accurate verbal and written reports to company personnel.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Monitored security camera system day and night to protect lives and property.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Processed and logged accurate and detailed incident reports.
  • Detected and apprehended any unauthorized personnel.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Investigated all security and safety violations.
  • Collected and organized all surveillance data and information to protect military assets and workspaces.
Education
Expected in 2017
Bachelor of Science: Business Administration, Criminal Justice Administration
Trident University International - Cypress, CA
GPA:
Expected in 2012
Associates of Science: Criminal Justice
Community College Of The Air Force - Montgomery, AL
GPA:
Expected in
Wicklander-Zulawski Interview and Interrogation Certification - Wicklander-Zulawski & Associates Airman Leadership School - United States Air Force:
United States Air Force - ,
GPA:
Certifications

Wicklander-Zulawski Interview and Interrogation Certification

Lean Sigma Six Yellow Belt certification

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Resume Overview

School Attended

  • Trident University International
  • Community College Of The Air Force
  • United States Air Force

Job Titles Held:

  • Safety and Health Assistant
  • Asset Protection Manager
  • Security Forces Journeyman

Degrees

  • Bachelor of Science
  • Associates of Science
  • Wicklander-Zulawski Interview and Interrogation Certification - Wicklander-Zulawski & Associates Airman Leadership School - United States Air Force

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