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ROLL OFF DRIVER Resume Example

Resume Score: 80%

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ROLL OFF DRIVER
Professional Summary

Experienced CDL Driver with over 25 years of experience in beverage and waste industries. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Skills
  • Operating hydraulics
  • Problem resolution; problem-solving skills
  • Supervision
  • Team management
  • DOT Regulations
  • Roadside safety instruction
  • MS Office
  • Product and service sales
  • Exceptional customer service
  • Adapt to diverse groups
  • Product promotions
  • Multi-tasking strength
  • Professional demeanor
  • Excellent people skills
  • Social perceptiveness
Education
High School Diploma09/1989ENSS- Brighton, Ontario, Canada
CERTIFICATIONS:

CDL Class A Tanker Double & Triple Endorsements

REFERENCES
  • Todd W. Harris Ph. 828-476-6105
  • Glenn Gillespie Ph. 407-948-4278
  • Matthew Henriksen Ph. 828-230-7543
Work History
ROLL OFF DRIVER10/2015 to 07/2020
WASTE MANAGEMENT – ASHEVILLE, NC

Pick up and deliver dumpster container for large factories and other commercial customers in the Asheville area. I also am the site facility Driver Trainer for New Hires. In addition, I fill in as Scale House Operator for the facility Transfer Station.

  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with all truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 10 years of service.
  • Communicate professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Supported New Hires with hands-on road training.
  • Provided detailed instruction and role modeling for acceptable social and work-related behaviors for New Hires.
  • Operated weigh scales and issued tickets when necessary.
  • Maintained excellent attendance record, consistently arriving to work on time.
NEW HIRER TRAINER07/2010 to 10/2015
WASTE MANAGEMENT – TAMPA, FL

On boarding new hires at national training center. I instructed new drivers in class room setting as well as coaching them in hands on scenarios.

  • Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
  • Planned and documented programs of study meeting individual needs and abilities of students.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Provided detailed instruction and role modeling for acceptable social and work-related behaviors.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Delivered new employee onboarding and training sessions.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
DRIVER, SUPERVISOR, SALES REPRESENTATIVE07/1995 to 07/2010
BERNIE LITTLE DISTRIBUTORS – LAKELAND, FL

Drove tractor trailer and straight truck to distribute product (beer). Shortly after, was promoted to driver supervisor/manager which entailed being responsible for training and coaching drivers. Other responsibilities included, maintaining and implementing safety programs, organizing and dispatching deliveries. During my time at this company, I was promoted to the sales department with many duties that involved maintaining customers inventory and quality control. I also became a state certified third party CDL Examiner. Many duties included but were not limited to the following:

  • Conducted efficient cargo transfers to maintain route schedules.
  • Delivered packages on time while developing new routes with concern for both safety and weather.
  • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
  • Tracked time spent on assignments each day for productivity reporting.
  • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Organized all shipping paperwork and documented customer payments to keep records accurate and current.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Worked with management team to implement proper division of responsibilities.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maintained compliance with company policies, objectives and communication goals.
  • Administered Commercial Drivers License test to students for the State of Florida.
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Resume Overview

Companies Worked For:

  • WASTE MANAGEMENT
  • BERNIE LITTLE DISTRIBUTORS

School Attended

  • ENSS

Job Titles Held:

  • ROLL OFF DRIVER
  • NEW HIRER TRAINER
  • DRIVER, SUPERVISOR, SALES REPRESENTATIVE

Degrees

  • High School Diploma 09/1989

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