Automotive Technician who specializes in emergency roadside repair. Ensures safety measures are taken and customers are properly informed.Responsible Driver adept at navigation and efficient, on-time deliveries. Possesses a comprehensive visual memory and an excellent sense of direction.Customer-oriented Driver who maintains thorough and accurate records and notes to keep management informed of delivery progress.
Responded to and resolved an average of twenty field service requests per day.
Contributed to an annual 15% increase in productivity through improvements in operations, quality, safety and administration.
Fielded and processed up to twenty calls per day.
Received highest call volume achievement award at Auto Rescue in April of 2012.
Examined vehicles to determine the extent of damage or malfunctions.
Communicated with customers regarding vehicle issues and potential repairs.
Contributed to repeat and referral business by using strong customer service and problem solving skills.
Organized work records and filed reports.
Ordered accurate amounts of parts and supplies to maintain necessary inventory.
Performed tire changes,lockouts,fuel deliveries and jump starts.
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