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Professional Summary
Hardworking, dedicated and compassionate Registered Nurse (RN) with a successful career in direct patient care, triage and care coordination in fast-paced environments. Strong social and communication skills with proven leadership and ability to remain calm under pressure.
Skills
Dependable professional with a relentless drive for success.
Compassionate and caring with a strong work ethic, excellent communication and problem solving abilities.
Exceptional customer service, social perceptiveness and leadership skills.
Professional Experience
09/2017 to CurrentAmbulatory Pediatric RN Level III, Charge NurseStrong Memorial Hospital | City, STATE,
Provide patient care to ambulatory pediatric patients.
Main charge nurse, one of two RNs in the charge nurse role. This position is to maintain smooth workflow with optimal communication within a busy ambulatory pediatric office. Tasks include organizing staff, discussions with providers, delegation of tasks, utilize resources for patients and families. Identify areas of unit improvement and facilitate changes as needed.
Phone triage 40 to 50 calls per shift speaking with patients to identify appropriate treatment plan, provide home care advice, discuss health concerns, refill and educate families on use of prescription medications. Communicate with providers about patient care concerns. Set up appointments, follow up calls, give support and advice. Provide education, support and resources to families with special needs children, children with chronic conditions or who need mental health services.
Administer medications via oral, IM and SQ injections and monitor responses. Provide medication education to patients and families on use, purpose and possible side effects.
Document medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
Train new nurses in proper techniques, care standards, operational procedures and safety protocols.
Implement quality patient care techniques to align with safety, health and organizational regulations.
06/2006 to 09/2017OB/GYN, Labor and Delivery Level III RNStrong Memorial Hospital | City, STATE,
Worked closely with doctors and midwives to provide care for antepartum, laboring and postpartum women and their newborns.
Delivered high level of quality care to diverse populations while overseeing patient care for induction or spontaneous labor, including those with complications.
Supported physicians in both planned and emergency Cesarean section procedures.
Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices as a member of the PI team.
Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Oriented new nurses, developed new initiatives to improve and reorganize the orientation experience for RN and LPN hires as well as provide support as a resource for new nurses, preceptors and all staff on the unit.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
05/2005 to 06/2006OB/GYN Patient Care TechnicianStrong Memorial Hospital | City, STATE,
Provide patient care by performing phlebotomy, bed changes, blood glucose testing, patient ambulation and hygiene, obtain and document vital signs, answer call bells and phones, stocking rooms, moving equipment and cleaning delivery carts.
Education
Expected in 05/2006Bachelor of Science | NursingNazareth College Of Rochester, Rochester, NYGPA:
Clinical: Medical/Surgical Unit, OB/GYN Unit, Pediatric School Age Unit, Pediatric Adolescent Unit, the Psychiatric Mental Health Unit, and the Stroke Clinic at Nazareth College of Rochester.
Expected in Advanced Practice Courses | University Of Rochester, Rochester, NYGPA:
Advance practice courses: GPA: 4.0
Continuing education in Advanced Pharmacology, Ethics and Public Policy in the Health Care System, Writing workshop
Additional Information
Honors and Awards: Preceptor of the Year Award, Silver Star Recipient, Daisy Award recipient
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