Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seasoned Clinical Supervisor with more than 18 years of experience and background in Emergency care. Focused on developing teams' clinical knowledge, decision-making skills and performance standards. Ready to pursue new professional challenges and career growth.

  • Maintained American Heart Association Instructor status for Basic Life Support and Advanced Cardiac Life Support aligned with Ochsner Training Center
  • Maintained instructor status for Crisis Prevention and Intervention - CPI Instructor Associate
  • Completed Many FEMA Emergency Management Courses including FEMA IS-100, 200, 700, 800 and 907
  • Completed FEMA Hospital Emergency Response Training for Mass Casualty Incidents
  • Assisted with reopening Touro Infirmary ER and hospital following Hurricane Katrina
  • Successfully led a staff of 10+ full time employees and 15+ "borrowed" or agency employees through the Covid 19 Pandemic
  • Verbal and Written Communication
  • Employee Supervision
  • Time Management
  • Epic Systems
  • Critical Thinking
  • Clinical Staff Management
  • Patient Care Assessment
  • Facility Inspections
  • Emergency Readiness
  • Attention to Detail
  • Care Coordination
  • Emergency Diagnostics
  • Direct Patient Care
  • Student Precepting
  • Nursing Performance Assessment
Work History
04/2004 to Current RN Clinical Supervisor, ED Umass Memorial Health Care | Uxbridge, MA,
  • Maintained compliance with JCAHO and CMS guidelines in all areas of operations.
  • Assessed patients, determined needs and managed care.
  • Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Facilitate hiring of qualified Emergency Department personnel by interview applicants and making recommendations for employment.
  • Worked with nurse manager to develop nursing staff through education, evaluation, performance management and competency improvement.
  • Supervised staff of up to 9 registered nurses, 4 patient care technicians and 1 unit secretary.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Provided direct nursing care to patients when personnel was short-staffed.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
  • Trained, evaluated and coached clinical staff to improve performance.
  • Educated patients and families on treatment procedures and answered questions for thorough home care plans.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
09/2003 to 04/2004 Staff RN, ED Main Line Health, Inc. | Glen Mills, PA,
  • Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
  • Observed and recorded signs, symptoms, behaviors and physiological status of patient.
  • Assessed vital signs, collected detailed patient history and noted other signs of patient health to make rapid, informed decisions regarding next steps in patient care.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Performed IV insertion, intubation, medicine administration, blood drawing and other medical procedures to facilitate treatment plan.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Explained discharge instructions and arranged or confirmed transportation for patients not admitted to hospital.
  • Managed care of adult and pediatric patients experiencing life-threatening problems, requiring complex assessment, high-intensity therapies and interventions.
  • Prepared, administered and documented medications, including pills, injections and intravenous infusions on physician orders.
  • Supported patients and family members with confident, soothing approach as they handled medical crises.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
05/2002 to 08/2003 Staff Nurse Touro Infirmary Hospital | City, STATE,
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Managed elements of patient care from admission to discharge or transfer to other units.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Assessed physical, psychological, physiologic and cognitive status of patients.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Expected in Associate of Science | Nursing Charity School of Nursing, New Orleans, LA, GPA:
  • CEN - Certified Emergency Nurse

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School Attended

  • Charity School of Nursing

Job Titles Held:

  • RN Clinical Supervisor, ED
  • Staff RN, ED
  • Staff Nurse


  • Associate of Science

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