Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

New York State Board Certified Registered Nurse with nine years of experience in delivering high quality well-organized care, to patients in hospital setting. Passionate about driving positive patient outcomes. Collaborative and motivational leader with expertise in training new nursing staff. Consistently developing and fostering strong relationships with staff and diverse patient population and families through empathetic communication, respectful attitude and excellent customer service. Dedicated to growth and willingness to learn new skills to help advance patient care.

  • Patient safety
  • Strong clinical judgment
  • Emotional intelligence
  • Professional bedside manner
  • High level of autonomy
  • Work ethic
  • Staff Development and Precepting
  • Working collaboratively
  • Organizational skills
  • Communication
  • Project assistance
  • Data entry
  • Performance metrics
  • Microsoft Office
  • Excel spreadsheets
12/2020 to Current
RN Clinical Outcomes Coordinator State Of Pennsylvania Wind Gap, PA,
  • Incorporated evidence-based nursing into practice environment
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions
  • Made recommendations to nursing team; with focus on patient safety, improved outcomes and improving nursing quality indicators
  • Observed staff performance and learning needs of staff; provided coaching to staff as needed
  • Focused on establishing relationships with diverse group of coworkers to accomplish goals and address issues related to patient safety by applying techniques such as active listening, respectful communications and collaborative problem- solving, making a positive impact
  • Designed, managed and maintained audit tools based on unit needs
  • Collect and analyze data; entered data collected into spreadsheets, documents and databases to help identify quality trends related to process inefficiencies and training needs
  • Collaborated with Nurse educator(s); to align teaching strategies to meet educational unit goals; helped plan and facilitate educational activities for staff
  • Completed Quality Improvement online course through IHI (Institute for Healthcare Improvement)
  • Active member of multiple Hospital-wide committees, Leadership Committees and advisor to Unit-based Council
01/2014 to 12/2020
Registered Nurse, Preceptor, Charge Nurse Glens Falls Hospital City, STATE,
  • Medical Surgical Unit
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
  • Provided dignity and respect to patients, their families and all members of interdisciplinary team
  • Strong analytical skills; capable of assessing patient specific conditions and implementing appropriate intervention
  • Precepted over 30 new nurses onto medical surgical unit, providing guidance on unit functions and individual roles, hospital policies, procedures and nursing best practices
  • Led and participated in hospital committee, meeting monthly to discuss policies, propose revisions and implement changes
  • Advised patients and caregivers of proper medical management, discharge plan objectives, safe medication use and disease management
  • Managed and delivered outstanding care to patients with various diagnoses including sepsis, chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, alcohol withdrawal, dementia; assessed needs and determined best options for care
  • Ensured quality patient care and maintenance of rooms in alignment with safety, health and organizational regulations
  • Charge Nurse :
  • Oversee 48-bed Medical Surgical unit
  • Managed clinical and support staff in patient care activities while maintaining high level of accountability and professionalism
  • Delegated and prioritized assignments and nursing tasks based on individual staff strengths and expertise
  • Coordinated with outgoing and incoming charge nurses
  • Monitored unit challenges, including resource allocation and task delegation, to optimize workflow management
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating proactive work environment
  • Effectively addressed rapid response situations by strategically organizing and delegating tasks
01/2012 to 01/2013
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment
  • Performed all tasks with patient-centered focus while delivering quality and compassionate care towards patients providing assistance with bathing, dressing, toileting/colostomy care, feeding and grooming
  • Assisted patients with mobility, including helping them in and out of bed, transfers and ambulation
  • Efficiently and effectively reported any unusual circumstances in patients' condition or environment
  • Obtain/record vital signs; collect specimens for 15 patients per shift
  • Maintained patient charts and confidential files
  • Often commended for maintaining safety, respect and dignity of residents
Education and Training
Expected in 2018
Bachelor of Science: Nursing
State University Of New York At SUNY DELHI - ,
  • Graduated cum laude
  • GPA 3.74
  • Maintained Dean's List throughout schooling
Expected in 2013
Associate Degree: Nursing
State University Of New York At SUNY Adirondack - ,
  • BLS Certification
  • New York State Registered Professional Nursing License
  • Awarded Clinical Nurse of the Year 2018 at Glens Falls Hospital
  • Nurse Educator of the Year Nominee 2018 at Glens Falls Hospital
  • Nurse Educator of the Year Nominee 2020 at Glens Falls Hospital
  • DAISY Award Nominee 2020 (three times)

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School Attended

  • State University Of New York At SUNY DELHI
  • State University Of New York At SUNY Adirondack

Job Titles Held:

  • RN Clinical Outcomes Coordinator
  • Registered Nurse, Preceptor, Charge Nurse
  • Nurse Aide


  • Bachelor of Science
  • Associate Degree

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