RN Care Manager Resume Example University Of Colorado Hospital

RN CARE MANAGER

Summary

Experienced nurse care manager working with vulnerable populations in the community. Collaborated with current clinic leadership, to create a new program providing hospital follow-up calls to patients leading to a nearly 50% decreased in 30-day hospital readmissions and a significant increase in patients attending their hospital follow up visits. This project led to becoming certified in Care Coordination and Transition Management (CCTM), presenting a poster at the American Academy of Ambulatory Nursing (AAACN) followed by a publication in the AAACN's ViewPoint to disseminate impressive outcomes.

Skills

Program Development
Program Evaluation
Patient Education
Transitions of Care
Chronic Illness Mangement
Care Coordination

Interprofessional Collaboration
Patient-Centered Care
Patient Education
Population Health
Community Mental Health
Social Determinants of Health

Experience

University of Colorado HospitalDenver, CORN Care Manager04/2015 to Current

Implemented Transitions of Care (TOC) Calls: Provide post hospital follow up calls including comprehensive assessments, addressing urgent needs, assuring hospital follow up visits are scheduled-reduced readmission rates by nearly 50% within 6 months
Care Coordination: Provide coordination of care within our healthcare setting as well as with outside health care settings and community resources
Longitudinal Care Management: Follow a case load of patients who are medically and/or psychosocially complex providing coordination of care, chronic disease management and support
Training and Education: Train newly hired nurse care managers on the care transitions process. Educate medical students as well as family medicine residents about the role of the RN care manager, the transitions of care program and care management in the ambulatory setting
Quality Improvement: Involved in clinic-wide QI projects, including diabetes management and work to increase pneumococcal vaccine rates for adult patients to improve care for patients and meet certification requirements for the clinic's Patient Centered Medical Home classification

Aurora Mental Health CenterAurora, CORN Care Manager and Psychiatric RN01/2014 to 03/2015

Developed role of RN on newly formed Assertive Community Treatment Team
Direct patient care including administering medications and monitoring for side effects
Care coordination with primary care providers, specialty providers, skilled nursing facilities, assisted living facilities, and inpatient providers
Home visits to assess needs, administer medications and provide education

Physician Health PartnersDenver, CORN Care Manager 05/2011 to 09/2013

Implemented new complex care management program for patients with complex medical and psychosocial needs including high utilization of services
Home visits to provide education to patients with upcoming joint replacement surgeries
Provided disease management to patients with identified chronic illnesses including lifestyle changes, medication compliance, symptom recognition and management
Communicated with primary care providers including faxing care plans, goals and medication information
Coordinated care with primary care providers and specialists
Transitions of Care using Eric Coleman's Transitional Care Model

Mental Health Center of DenverDenver, COPsychiatric RN III/RN Care Manager02/2005 to 04/2011

Direct patient care including administering medications and monitoring for side effects
Care coordination with primary care providers, specialty providers, skilled nursing facilities, assisted living facilities, and inpatient providers
Health education and promotion by facilitating the evidenced-based practice group, “Illness Management and Recovery”

Education and Training

Master of Science:Adult-Gerontology Clinical Nurse Specialist 05/2020University of Colorado College of Nursing, Denver, CO

Nursing Doctorate (N.D.):Nursing05/2001University of Colorado College of Nursing

Bachelor of Arts:Biology05/1997Metropolitan State College of Denver, Denver, CO

Accomplishments

ANCC Magnet Application Category Entry for 2020
Feb 2020 Work in transitions of care entered for University of Colorado Hospital's (UCH) Magnet application for the category of, "An improved outcome associated with clinical nurse involvement with the design or redesign of work flow in an ambulatory setting. UCH awarded 5th Magnet Designation in April, 2020.

Colorado Nurses Foundation 2018 Nightingale Nominee
Mar 2018 Nominated by nursing director for implementation of transitions of care program and reducing hospital readmission rates.

University of Colorado Hospital Recognition in the Annual Nursing Report
Mar 2018 Annual Nursing Report: Celebrating the Professional Practice of Nursing-recognized for work on reducing readmission rates through implementation of the Transitions of Care Program at AF Williams Family Medicine.

Staff of the Year
Jun 2017 Awarded staff of the year by the University of Colorado Family Medicine Residency Graduating Class of 2017.

Certifications

Board Certified Clinical Nurse Specialist - July 2020

Board Certified as an Adult-Geriatric Clinical Nurse Specialist through the American Nursing Credentialing Center

Basic Life Support - October 2018

American Heart Association BLS Provider certification

Care Coordination and Transition Management - December 2015

Medical Surgical Nursing Board: Certified in Care Coordination and Transition Management ID # 50242915

Registered Nurse - June 1999

Colorado

Professional Organizations

Member of The American Academy of Ambulatory Care Nursing (AAACN)
Member of The National Association of Clinical Nurse Specialists (NACNS)

Resume Overview

Companies Worked For:

University of Colorado Hospital
Aurora Mental Health Center
Physician Health Partners
Mental Health Center of Denver

School Attended

University of Colorado College of Nursing
Metropolitan State College of Denver

Job Titles Held:

RN Care Manager
RN Care Manager and Psychiatric RN
Psychiatric RN III/RN Care Manager

Degrees

Master of Science : Adult-Gerontology Clinical Nurse Specialist 05/2020
Nursing Doctorate (N.D.) : Nursing 05/2001
Bachelor of Arts : Biology 05/1997

RN Care Manager Resume Example

Resume Score: 80%

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