Tall Timbers Pizza Hut, IncRestaurant Area Manager08/2009 to 11/2013
Direct supervisor over 8 Pizza Hut restaurants, responsibilities include: daily, weekly, period, and quarterly review of financial data, team development and staffing, new product training, routine facility maintenance, focus on cleanliness and food safety of each unit, ensure that brand standards and customer service standards are being executed properly.
Develop action plans for restaurant teams and motivate teams to meet or exceed goals set by superiors.
Liquid Blast Power Wash, LLCNacogdoches, TXOwner/Operator05/2007 to Current
Manage operations of commercial/residential cleaning company.
Scope of work includes: pressure washing of buildings/homes, parking lots/concrete, 18-wheelers/industrial equipment, patio decks, awnings, dumpster/grease receptacles, etc.
Directly responsible for financial review and federal/state tax preparation, new account generation, marketing, and equipment maintenance/repair.
Tall Timbers Pizza Hut, University DriveNacogdoches, TXRestaurant General Manager08/2006 to 08/2009
Manage kitchen and delivery staff, develop weekly schedule, place food orders, hire, train and discipline employees, resolve customer complaints and issues, predict sales forecast, facility maintenance, review profit and loss statement each period, and coordinate local marketing and public relations.
Tall Timbers Pizza Hut, South St.Nacogdoches, TXRestaurant General Manager08/2004 to 08/2006
Duties the same as the RGM position at Pizza Hut on University Drive.
Tall Timbers Pizza Hut, South St. Nacogdoches, TXDelivery Driver/Cook/ Customer Service Representative08/2003 to 08/2004
Delivery of food with personal vehicle, order preparation on assembly line, dough/topping preparation, computerized order entry, facility maintenance.
Advantage TV & Appliance ServiceNacogdoches, TXWarranty Claims Administrator/ Office Assistant06/2000 to 07/2003
File warranty claims for television & appliance repairs, service technician dispatcher, schematic look up of appliance parts, order and receive parts shipments, pickup and delivery of appliances and televisions for service, customer service representative.
Bachelor of Business Administration:General Business, EntrepreneurshipDecember 2007Stephen F. Austin State University, Nacogdoches, TX
Final GPA of 3.1
Worked full-time while attending school. Contributed 50% of school expenses and 100% of living expenses.
Certified Food Service ManagerNorth West Texas Educators, Fort Worth, tx