SEARCH

Remote Customer Service Representative Resume Example

Resume Score: 60%

Love this resume?Build Your Own Now
REMOTE CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Computer User Support Specialist with a gift for understanding the needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Looking to bring a passion for creative solutions to vibrant technical support team.
Skills
  • Microsoft Word (4 years),
  • Excel (4 years),
  • Powerpoint (5 years),
  • Quickbooks (2 years),
  • Quick Learner,
  • Communication,
  • Computer Skills,
  • Computer Literate, 
  • Tableau,
  • Spreadsheets, Photoshop,
  • Design,
  • CSS,
  • HTML,
  • Accounting (2 years),
  • Google Sheets (3 years),
  • Wordpress (2 years),
  • Linux (3 years),
  • Ruby On Rails,
  • Customer Service (2 years)
Work History
Remote Customer Service RepresentativeVarious Companies - San Diego, CA02/2014 - 01/2016
  • I did contract work for Various companies on Amazon.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Created cases and claims for damaged, lost or displaced packages.
  • Followed up with clients to ensure optimal customer satisfaction.
  • Conducted research to address customer concerns.

Charity Accountant/AssistantCooper Family Foundation01/2014 - 01/2016
  • Website Update Support - Assist Web Designer by uploading data, keeping site current, marketing.
  • Community Outreach - Fund raising, event planning and support, general office support.
Accounts Payable ClerkPet Sitter01/2010 - 01/2013
  • Provide pet sitting services including dog walking, feeding and yard care.
Childcare Provider
  • Provide child care for several families after school, weekends and during school vacations.
System Administrator/Desktop SupportCooper Foundation - San Diego, CA
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Set up PC and Apple desktops and laptops and all types of mobile devices.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Education
Still Attending: Computer ScienceGrossmont Community College - El Cajon, CACurrent
  • Coursework includes: Speech and Communication
  • Coursework in Computer Structure and Assembly
  • Coursework in Computer Networks
  • Training in Customer Service for Technical Support

High School Diploma: Grossmont High School - Cajon, CA2013

Grossmont College -
Personal Information
I am an independent worker that can be relied upon to always be at work. I strive to complete all tasks given to me and ensure they are done correctly the first time. I am also the kind of person that will see a problem and do my very best to solve it. Solving a problem can mean taking the initiative to fix it or knowing when to have a more experienced person give me advice. I am currently pursuing my Computer Science degree and hope to finish it within the next two years.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Various Companies
  • Cooper Family Foundation
  • Pet Sitter
  • Cooper Foundation

School Attended

  • Grossmont Community College
  • Grossmont High School
  • Grossmont College

Job Titles Held:

  • Remote Customer Service Representative
  • Charity Accountant/Assistant
  • Accounts Payable Clerk
  • Childcare Provider
  • System Administrator/Desktop Support

Degrees

  • Still Attending : Computer Science
    High School Diploma :

Similar Resumes

View All
Remote-Customer-Service-Representative-resume-sample

Remote Customer Service Representative

Sitel, Inc

Wentzville, Missouri