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Remote Customer Service Representative Resume Example

Resume Score: 60%

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REMOTE CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Computer User Support Specialist with a gift for understanding the needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Looking to bring a passion for creative solutions to vibrant technical support team.
Skills
  • Microsoft Word (4 years),
  • Excel (4 years),
  • Powerpoint (5 years),
  • Quickbooks (2 years),
  • Quick Learner,
  • Communication,
  • Computer Skills,
  • Computer Literate, 
  • Tableau,
  • Spreadsheets, Photoshop,
  • Design,
  • CSS,
  • HTML,
  • Accounting (2 years),
  • Google Sheets (3 years),
  • Wordpress (2 years),
  • Linux (3 years),
  • Ruby On Rails,
  • Customer Service (2 years)
Work History
Remote Customer Service RepresentativeVarious Companies - San Diego, CA02/2014 - 01/2016
  • I did contract work for Various companies on Amazon.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Created cases and claims for damaged, lost or displaced packages.
  • Followed up with clients to ensure optimal customer satisfaction.
  • Conducted research to address customer concerns.

Charity Accountant/AssistantCooper Family Foundation01/2014 - 01/2016
  • Website Update Support - Assist Web Designer by uploading data, keeping site current, marketing.
  • Community Outreach - Fund raising, event planning and support, general office support.
Accounts Payable ClerkPet Sitter01/2010 - 01/2013
  • Provide pet sitting services including dog walking, feeding and yard care.
Childcare Provider
  • Provide child care for several families after school, weekends and during school vacations.
System Administrator/Desktop SupportCooper Foundation - San Diego, CA
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Set up PC and Apple desktops and laptops and all types of mobile devices.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Education
Still Attending: Computer ScienceGrossmont Community College - El Cajon, CACurrent
  • Coursework includes: Speech and Communication
  • Coursework in Computer Structure and Assembly
  • Coursework in Computer Networks
  • Training in Customer Service for Technical Support

High School Diploma: Grossmont High School - Cajon, CA2013

Grossmont College -
Personal Information
I am an independent worker that can be relied upon to always be at work. I strive to complete all tasks given to me and ensure they are done correctly the first time. I am also the kind of person that will see a problem and do my very best to solve it. Solving a problem can mean taking the initiative to fix it or knowing when to have a more experienced person give me advice. I am currently pursuing my Computer Science degree and hope to finish it within the next two years.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Various Companies
  • Cooper Family Foundation
  • Pet Sitter
  • Cooper Foundation

School Attended

  • Grossmont Community College
  • Grossmont High School
  • Grossmont College

Job Titles Held:

  • Remote Customer Service Representative
  • Charity Accountant/Assistant
  • Accounts Payable Clerk
  • Childcare Provider
  • System Administrator/Desktop Support

Degrees

  • Still Attending : Computer Science
    High School Diploma :

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