Remote Customer Service Representative Resume Example
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REMOTE CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Computer User Support Specialist with a gift for understanding the needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Looking to bring a passion for creative solutions to vibrant technical support team.
Skills
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Work History
Remote Customer Service RepresentativeCopart - Lebanon , TN02/2014 - 01/2016
- I did contract work for Various companies on Amazon.
- Resolved customer issues in a clear, courteous and straightforward manner.
- Created cases and claims for damaged, lost or displaced packages.
- Followed up with clients to ensure optimal customer satisfaction.
- Conducted research to address customer concerns.
Charity Accountant/AssistantClaire's Accessories01/2014 - 01/2016
- Website Update Support - Assist Web Designer by uploading data, keeping site current, marketing.
- Community Outreach - Fund raising, event planning and support, general office support.
Accounts Payable ClerkThe Boar's Head01/2010 - 01/2013
- Provide pet sitting services including dog walking, feeding and yard care.
Childcare Provider
- Provide child care for several families after school, weekends and during school vacations.
System Administrator/Desktop SupportNA - Ogden , STATE
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
- Set up PC and Apple desktops and laptops and all types of mobile devices.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientèle.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Education
Still Attending: Computer ScienceGrossmont Community College - City, StateCurrent
- Coursework includes: Speech and Communication
- Coursework in Computer Structure and Assembly
- Coursework in Computer Networks
- Training in Customer Service for Technical Support
High School Diploma: Grossmont High School - City, State2013
Grossmont College -
Personal Information
I am an independent worker that can be relied upon to always be at work. I strive to complete all tasks given
to me and ensure they are done correctly the first time. I am also the kind of person that will see a problem
and do my very best to solve it. Solving a problem can mean taking the initiative to fix it or knowing when to
have a more experienced person give me advice. I am currently pursuing my Computer Science degree and
hope to finish it within the next two years.
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Resume Overview
School Attended
- Grossmont Community College
- Grossmont High School
- Grossmont College
Job Titles Held:
- Remote Customer Service Representative
- Charity Accountant/Assistant
- Accounts Payable Clerk
- Childcare Provider
- System Administrator/Desktop Support
Degrees
- Still Attending : Computer Science
High School Diploma :
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