registered nurse telephone triage resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Skills
Cardiopulmonary Resuscitation
Documentation
Immunization
Discharge planning
Treatment plans
Patient triage
Patient and family advocacy
Patient assessments
Case management
Performing EKGs
EMR / EHR
Triaging patient concerns
Medication and IV administration
Geriatric treatment knowledge
Experience
Registered Nurse- Telephone Triage, 11/2019 to 08/2021 Common Spirit – Pendleton, OR,
Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
Rendered telephone advice according to established guidelines and protocols.
Collected data to represent symptom onset, presenting problem and medical diagnoses.
Analyzed discussed symptoms with established protocols to determine patient acuity.
Educated patients relative to health care urgency and community resources available to meet needs.
Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
Documented patient call with detailed progress notes in electronic medical records.
Registered Nurse, 06/2016 to 08/2021 Milan Laser Hair Removal – Spring, TX,
Administer prescribed medications, with consideration to medication administration rights
Observe patients, charting and reporting changes in patient's conditions and taking necessary action that may be needed
Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information
Provides patient comfort by utilizing resources and materials; answering patients' call lights and requests; reporting observations of patients to appropriate physician/medical discipline
Documents actions by completing forms, reports, logs, and records
Protects organization's value by keeping patient information confidential
Audited charts daily and reviewed all clinical documents to verify accuracy and completeness, progress towards core measurable targets and completion of appropriate patient health education
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Observed and reported patient condition, progress and medication side effects to accurately document updates
Implemented interventions, including medication and IV administration, catheter insertion and airway management
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns
Updated physicians on patient test results and assisted in developing care plans.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Prioritized nursing tasks and assignments and accurately reported patient status.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Licensed Practical Nurse, 07/2015 to 07/2016 Schrum Memorial Junior High – City, STATE,
Observed physical and mental development of students and provided medical care to students and staff in school of over 300 students and staff
Performed health assessments and health screenings
Administered medications and assisted with management of special health needs including asthma and diabetes
Documentation of student interaction
Initiated parental contact and referral to additional personnel where appropriate
Participation in IEP meetings with staff and students
Licensed Practical Nurse, Triage Nurse, 04/2011 to 07/2015 Advocate Medical Group – City, STATE,
Triage for clinic of 14 physicians of pediatrics, internal medicine, and family medicine
Administer prescribed medications or start intravenous fluids, with consideration to medication administration rights
Prioritizing patient's needs when assessing, and answering calls
Immunization administration
Operation of nurse lead Coumadin Clinic
Coordinated referrals for special disciplines, and home services
Coordinated with physicians regarding implementation of medication and treatment plans
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
Cared for wounds, provided treatments and assisted with procedures
Education and Training
Associate of Science: Nursing, Expected in 12/2018 to Rasmussen College - Romeoville, IL, GPA:
Bachelor of Science: Nursing, Expected in 2022 to University of Phoenix - Tempe, AZ GPA:
Activities and Honors
American Nurses Association (ANA) Member
Additional Information
Lynze
Active CPR (Cardiopulmonary Resuscitation) Certification; American Heart Association
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