Registered Nurse Office Assistant resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings.
Practices confidentiality and privacy protocols in accordance with Clinic policies and HIPAA Requirements; obtains proper releases for medical information
Utilizes computer system to access medical record information and medical record number
Processes incoming requests, collection of information needed for review from providers, utilizing scripts to screen basic and complex requests for precertification and/or prior authorization.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Monitored patient reactions to drugs and carefully documented findings.
Completed paperwork and prior authorizations and scheduled appointments for patients.
Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints and current symptoms.
Documented vital signs and health history for patients in clinic and hospital environments.
Certified Clinical Medical Assistant/Registered Nurse, 11/2019 to 12/2021 Hca – Little River, SC,
Processes incoming requests, collection of information needed for review from providers, utilizing scripts to screen basic and complex requests for precertification and/or prior authorization.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Sanitized, restocked and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared and administered medications to alleviate patient symptoms.
Oriented and trained new staff on proper procedures and policies.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Medical Office Coordinator, 11/2019 to 12/2021 The Pediatric Center – City, STATE,
Reviewing processed claims to ensure proper payments received according to the payers' contract;
Reviewing unprocessed claims within the payer's timely filing limits for re-submission of claims for payment;
Responsible for patient check-in and check –out
Schedule patient follow up appointments or new patient appointments
Assist patients with completing forms and verify the patient demographic paperwork is updated appropriately and entered in the system correctly
Collects patient copays, balances and offers payment plans when necessary
Distributes incoming faxes and also scans documents in to electronic medical records system
Protect patient information by maintain confidentiality of medical, personal, and financial information
Patient Registrar, 05/2016 to 05/2019 St. Mary’s Hospital – City, STATE,
Registering and handling direct admit patients on different floors including Labor and Delivery, PICU, NICU , General Surgery, and ICU
Responsible for scheduling all Labor and Delivery cases for St Mary’s hospital and Memorial Regional
Visited patients' rooms to collect insurance and financial information required for registrations.
Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
Took reservations from physicians and office staff to coordinate bed placements for scheduled and unscheduled patients.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Update demographic information and insurance verification in the Connectcare application, as well as use the electronic billing system known as RTE
Coordinated with nursing staff to process and direct patients to appropriate departments
Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Education
Diploma: , Expected in Hermitage High School - , GPA:
Criminal Justice Certificate: , Expected in Hermitage Technical Center - , GPA:
Criminal Justice/Forensic Science Certificate: , Expected in ECPI University - , GPA:
Certificate in Allied Science Clinical Medical Assistant: , Expected in Allied RX Institute of Healthcare - , GPA:
Bachelor of Science: Nursing, Expected in 05/2020 Liberty Univeristy - Lynchburg, VA, GPA:
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Resume Overview
School Attended
Hermitage High School
Hermitage Technical Center
ECPI University
Allied RX Institute of Healthcare
Liberty Univeristy
Job Titles Held:
Registered Nurse /Office Assistant
Certified Clinical Medical Assistant/Registered Nurse
Medical Office Coordinator
Patient Registrar
Degrees
Diploma
Criminal Justice Certificate
Criminal Justice/Forensic Science Certificate
Certificate in Allied Science Clinical Medical Assistant