Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, care coordination and utilization review in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Currently, managing a specialized nursing facility overseeing operations and managing nurses and employees to ensure safe and compassionate care to intellectually disabled residents with complex medical issues. Consistently developing strong relationships with patients, employees and families through empathetic communication, respectful attitude, excellent customer service and promoting teamwork.
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