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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated RN Case manager with over 1 years of expertise in treating patients with DM, HTN, Depression, Heart Failure, MAternal Health Coaching and Adverse Childhood experience conditions. Passionate and attentive with talents in Patient assessment, Documentation, record-keeping and Inventory management.

Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.

Skills
  • Patient Examination
  • Patient Care Oversight
  • Emergency Diagnostics
  • Rehabilitation Assistance
  • Healthcare Program Planning
  • Monitoring Vital Signs
  • Delegation and Motivation
  • Community Healthcare Programming
  • Decision Making
  • Treatment Plan Modification
  • Alternative Treatments
  • Medical Recordkeeping
  • Diagnostic Software
  • Medical Assessment
  • Clear Patient Communication
  • Patient Condition Monitoring
  • Healthcare Personnel Supervision
  • First Aid
  • Prescription Drug Recommendations
  • Immunizations and Vaccinations
  • Procedure Assistance
  • Community Program Referrals
  • Nursing Performance Assessment
  • Medical Procedure Preparation
  • Patient Care Assessment
  • Direct Patient Care
  • Blood Draw and Sample Collection
  • Medication Administration
  • Diagnostic Test Ordering
  • Equipment Sterilization
  • Critical Thinking
  • Routine Examinations
  • Diagnostic Test Evaluations
  • Microsoft Office
  • Diet and Nutrition
  • Procedure Room Preparation
  • Specialized Healthcare Referrals
  • Drug Calculations
  • Medical Supply Management
  • Insurance Verification
  • Phlebotomy
  • EMR Systems
Experience
07/2021 to Current Registered Nurse Case Manager Intrepid Usa Health Care Services | Northfield, MN,
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Work with Care Coordinator to complete patient health risk stratification.
  • Plan and coordinate care, resources and services on a case-by-case basis with family members, medical professionals, and other health service providers.
  • Work with Community Health Educator to implement community health initiatives.
  • Provide culturally competent health education.
  • Create an environment for open communication between the patient, Care Coordinator, Physician and other clinic staff( MA’s, Patient Care Assistants).
  • Supervise Care Coordinator and Community Health Educator.
  • Actively participated in family and patient planning processes.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
  • Developed patient care plans, overall patient health assessments and evaluations.
  • Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
  • Trained, guided and mentored home healthcare providers to ensure all objectives were met.
  • Participated in on-call rotations, delivering daily continuous quality care to patients.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
  • Collaborated in consults, patient care plans development, patient monitoring and evaluations.
  • Collaborated with physicians on patient medications, medical needs and performance.
  • Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
  • Act as a patient advocate to ensure that individual needs are met.
05/2020 to 07/2021 Registered Nurse Chesterfield County, Va | Chesterfield, VA,
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Administered medications, tracked dosages and documented patient conditions.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Monitored and managed various treatment and care interventions.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Evaluated intensive care patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Documented nursing intervention and patient and family responses in compliance with hospital policies.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Participated in bedside reporting and handoff at change of shift and for patient transfers.
11/2018 to 05/2020 Medical Assistant Clinica Sierra Vista | Fresno, CA,
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Incorporated outside records into charts and EHR.
  • Administered injection and medications, dressed wounds and collected lab specimens for tests.
  • Maintained and updated patient information and vital signs in electronic medical records.
11/2017 to 10/2018 Registered Nurse, Medical-Surgical Unit Hendricks Regional Health | Danville, IN,
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Documented nursing intervention and patient and family responses in compliance with hospital policies.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Performed cardiopulmonary resuscitation accurately and effectively.
  • Promoted safe and calm environment for complex patients by keeping services, supplies and necessary equipment on hand.
  • Participated in bedside reporting and handoff at change of shift and for patient transfers.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Evaluated intensive care patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Confirmed proper functioning of life support equipment such as ventilators and feeding tubes.
  • Specialized in nursing care for patients requiring continuous and comprehensive observation and acute trauma patients with multitudes of injuries.
  • Observed patient's heart rate, blood pressure and respiration for signs of distress.
  • Implemented pre, intra- and post-care, evaluating response to clinical interventions with progression toward discharge.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
Education and Training
Expected in 08/2017 Bachelor of Science | Nursing BPKIHS, Nepal, GPA:
Languages
Urdu:
Full Professional
Negotiated:
Hindi:
Full Professional
Negotiated:
Nepali:
Native/ Bilingual
Negotiated:
Bengali:
Limited
Negotiated:
Accomplishments
  • Collaboration - Collaborated with physicians to plan and implement patient care.
  • Patient Education - Educated patients about medical procedure steps, recovery measures and medication instructions.
  • Documentation - Documented patient information obtained from intake interviews.
  • Family Support - Educated families about procedures, treatment regimens, prevention and care.
  • Consistently maintained high customer satisfaction ratings.
Certifications
  • Basic Life Support (BLS) Certification
  • CPR certified through American Heart Association
  • ACLS Certification

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Resume Overview

School Attended

  • BPKIHS

Job Titles Held:

  • Registered Nurse Case Manager
  • Registered Nurse
  • Medical Assistant
  • Registered Nurse, Medical-Surgical Unit

Degrees

  • Bachelor of Science

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