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registered nurse case manager resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Accomplished Registered Nurse Case Manager with 10+ years of experience dedicated to quality care of diverse patients including extensive work with clients in need of behavioral health crisis. Skillfully blend hands-on skills with advanced background in multiple settings. Strong advocate for patient safety while maintaining clients bodily autonomy. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs.

Awards
  • Daisy Award 2021- Green River Valley Health Foundation- Awarded for Public Health Work and increased workload during the COVID-19 Pandemic.
  • Red Ribbon Angel Award 2019- Wyoming AIDS Assistance for work as a Certified Ryan White/ HIV case manager.
Skills
  • Extensive care to patients requiring Behavioral Health services
  • Compassionate and Caring
  • Motivational Interviewing trained
  • Accurate Documentation
  • Clear Patient Communication
  • Mental and Physical Assessments
  • Disease Processes
  • Medication Side Effect Knowledge
  • Preventive Healthcare
  • Extensive use of Microsoft Office and Google Suite
  • EMR Systems
Work History
09/2017 to Current Registered Nurse Case Manager Kindred Healthcare | Greenwood, IN,
  • Provided Immunizations to all ages following ACIP guidelines.
  • Certified HIV/ Ryan White Case Manager- Ensured that my clients were connected to appropriate programs and resources as needed. Pre-authorized provider visits to secure payments to providers and eliminate surprise patient out-of-pocket expenses. Also assisted my clients to find barriers to taking their medications, and helped overcome those barriers to strive for 100% HIV medication compliance.
  • STI testing and counseling using motivational interviewing skills to vulnerable clients and provided treatment per guidelines.
  • Performed Lt-101 assessments for Medicaid reimbursement to clients in their homes and those in Nursing homes.
  • Responded promptly and professionally to patient questions and concerns regarding COVID-19
  • Contact tracing during COVID-19 Pandemic following CDC guidelines and orders as Pandemic continued
  • Administered COVID- 19 vaccine and used my skills as Public Information Officer to educate and inform Public on new guidance.
  • HealthyU Certified educator- Facilitate 8 HealthyU sessions (per class) with Evidence-Based program to help participants reach their health goals and sustain those changes long-term.
  • Provided A1C testing for diabetes screening and provided education on healthy lifestyle including ways to make goals and reach them, lower A1C and increase exercise.
  • Provided education on how to inject prescribed medications including insulin, methotrexate, and b12 shots.
07/2016 to 09/2017 Registered Nurse, Medical-Surgical Unit Adventist Health System | Greater Carrollwood, FL,
  • Managed all aspects of Behavioral health patients' care including frequent communication to provider, and counselor, including updating on medication response/ side effects, renewing seclusion/ restraint orders per policy while maintaining safe environment for patients and staff, and advocating for patient autonomy.
  • Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
  • Managed caseload of 5-8 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Collaborated daily with 6-person health care team to achieve optimum patient care, boosting patient satisfaction scores by10%.
07/2016 to 09/2016 Registered Nurse Methodist Home For Children | Butner, NC,
  • Provided care for upwards of 30 patients daily
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Managed care from admission to discharge.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient reactions to drugs and carefully documented findings.
09/2014 to 07/2016 Registered Nurse Methodist Home For Children | Edenton, NC,
  • Was assigned as Charge RN for many shifts and maintained patient load of 5-6 patients as Charge RN.
  • Managed all aspects of Behavioral health patient care including frequent communication with providers, and counselor, including updating on medication response,/ side effects, renewing seclusion/ restraint orders per policy while maintaining safe environment for patients and staff, and advocating for patients' autonomy.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses while working with healthcare teams to adjust care plans.
  • Collected blood, tissue, and other laboratory specimens.
  • Managed care from admission to discharge.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals, and identifying insurance coverage limitations.
11/2012 to 06/2013 Registered Nurse Methodist Home For Children | Greenville, NC,
  • Managed all aspects of Behavioral health patients' care including frequent communication to provider, and counselor, including updating on medication response,/ side effects, renewing seclusion/ restraint orders per policy while maintaining safe environment for patients and staff, and advocating for patient autonomy.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Administered medications via oral, IV, and intramuscular injections and monitored medication dosages and responses to prevent critical and potentially fatal patient incidents.
  • Teamed trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Cared for 20 patients or more each day, quickly identifying concerns, controlling symptoms, and providing expert emergency care.
Education
Expected in 12/2011 to to Bachelor of Science | Nursing University of Michigan, Flint, MI, GPA:
  • Dean's List 2006-2011- entire college career
  • 3.5 GPA
  • cum laude graduate
Certifications
  • Licensed Registered Nurse- Unencumbered- State of Wyoming - 2012- present
  • Certified Case Ryan White/ HIV Manager 2018
  • Child Passenger Safety Technician, Safe Kids Worldwide - 2018- present
  • BLS, American Heart Association - 2009- present
  • Motivational Interviewing Training - 2018- present
  • HealthyU Facilitator training- 2021- present
  • Public Information Officer Certificate of Completion- 2022

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Resume Overview

School Attended

  • University of Michigan

Job Titles Held:

  • Registered Nurse Case Manager
  • Registered Nurse, Medical-Surgical Unit
  • Registered Nurse
  • Registered Nurse
  • Registered Nurse

Degrees

  • Bachelor of Science

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