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Registered Nurse Case Manager Resume Example

Resume Score: 80%

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REGISTERED NURSE CASE MANAGER
Summary

Service-oriented Resident Care Manager dedicated to compassionate patient care. Excellent observation skills and attention to detail with high levels of patience and comprehensive, individualized patient care. Dedicated to compassionate and caring work.

Skills
  • Recruiting and training
  • Basic Life Support Certification
  • Team leader
  • Patient and family focused
  • Geriatric treatment knowledge
  • Maintaining quality assurance standards
  • Staff performance evaluations
  • Sound decision-making
  • Patient care planning
  • Culturally sensitive
  • Wound cleaning/care expertise
  • Personal and professional integrity
  • Government relations knowledge
  • Health and wellness expertise
  • Strong clinical judgment
  • Information documentation
  • Critical thinking proficiency
  • CPR and BLS certified
Experience
10/2013 to Current
Registered Nurse Case ManagerEra Living - Issaquah, WA
  • Conducted [Timeframe] evaluations to address changes in patient needs, conditions and medications.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Actively participated in family and patient planning processes.
  • Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, home infusion, and durable medical equipment (DME).
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Collaborated in consults, patient care plans development, patient monitoring and evaluations.
  • Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Participated in [Timeframe] meetings with department heads to discuss census information, admissions and discharges for residents.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive [Type] changes.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Provided care to patients in [Type] and [Type] units, including rotations as [Job Title] in [Type] department.
  • Collaborated with physicians on patient medications, medical needs and performance.
07/2010 to 07/2013
Registered Nurse Case ManagerPorter Hills Green House - Grandrapids, MI
  • Coordinated home care, home infusion, and durable medical equipment, reducing patient wait time by [Number]%.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Administered medications, tracked dosages and documented patient conditions.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Delivered care to [Number] patients per day, including coordinating and evaluating interdisciplinary care.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
  • Incorporated appropriate nursing methods to create individualized care plans.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Liaised between injured workers and hospital staff to organize treatment and after-care services.
10/2013 to 10/2015
Resident Care CoordinatorUniversity House Wallingford - Seattle , WA
  • Coordinated activities of [Job title]s and provided training to improve skills.
  • Recruited and hired new employees based on company needs and culture.
  • Observed employee performance and provided valuable feedback using online performance evaluation software.
  • Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
  • Diagnosed and treated patients with chronic and acute health problems, including MI, arrhythmias, asthma, COPD, pneumonia.
  • Acted as patient advocate and implemented total patient care through team nursing process covering [Number] to [Number] high acuity patients per shift.
  • Processed monthly reports for department performance.
  • Monitored nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained.
  • Provided DHS (Department of Health Services) with corrective action plans.
  • Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.
  • Maintained all confidential personnel files, licensing and CPR compliance records.
  • Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
  • Provided primary resident care and assistance with daily living activities.
  • Recorded patients' medical history, vital statistics and test results in electronic medical records.
  • Maintained HIPAA compliance across all patient data-handling, systems and training.
  • Conducted monthly [Type] training and organized activity calendar to engage residents and advance quality of life.
  • Remained alert to conditions interfering with safety and well-being of residents involved in activities.
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
  • Reviewed and approved time cards for processing by payroll department.
  • Ordered medicines daily to ensure compliance with demands and needs.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Assisted in design and execution of programs that contributed to [Number]% growth of organization in [Year] fiscal year.
  • Assessed notes by nursing staff for accuracy, completion, services rendered and patient responses.
  • Delegated staff nurse duties.
  • Documented contacts with prospects, related families or advisors and developed relationships with potential referral sources.
  • Worked as part of team to execute proper care of body mechanics and safety of patient.
  • Supervised ancillary staff of [Number] on-call nurses, including scheduling shifts, delegating assignments and monitoring quality of care.
  • Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans.
  • Monitored patients with acute [Type], [Type] and [Type] conditions for changes, improvements or need for intervention.
  • Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.
  • Ensured smooth transition of residents into new environment.
Education and Training
05/2010
Associate of Applied Science: NursingGrandrapids Community College - Grand Rapids, MI
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Era Living
  • Porter Hills Green House
  • University House Wallingford

School Attended

  • Grandrapids Community College

Job Titles Held:

  • Registered Nurse Case Manager
  • Resident Care Coordinator

Degrees

  • Associate of Applied Science : Nursing

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